We’ve updated some of our exports:

• ‘Created by’, Contact Name, Title and Email columns were added to Ticket List and Ticket Report exports
• A ‘raw’ export is now available for the helpdesk ticket list, time entries and invoices which excludes the currency symbol from the amounts, allowing better import into non-integrated accounting systems

Today’s update addresses the below issues:

• Ticket details date incorrect, causing sorting issues
• AU locale billed tickets report date not following AU date format
• Xero integration default mappings fields not populating
• Appointment summary is incorrect if assigning appointment to a specific user after creation
• Workspaces ticket search field changes typed search to [object object]