MSP Manager Update – 9/27/2018

Posted on September 27, 2018 by troelshrdk

MSP Manager Update: During our 9/27/2018 update, we did not release any new feature functionality.

 We have fixed the following bugs: 

  • Frequent logins
  • Inability to make appointments for equivalent of 12:00 am UTC
  • Customer is marked as non-taxable but tickets are still being taxed

**Note** We initially posted that the following issue was resolved.  This was a mistake, this fix was not ready or deployed during this update.

  • Inability to import tickets from Service Desk when Staff Agents, Assets or Contacts were deleted

We are working on a solution to this issue, so keep an eye on our upcoming publishes for when this issue officially gets solved.  We apologize for any inconvenience this may have caused.

About troelshrdk

Can be reached at troels.rasmussen@n-able.com
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