MSP Manager: August 9th Service Release (

A publish is scheduled for MSP Manager ( for Thursday August 9th at 6:00 am GMT. The Update Window is approx. 5 hours and we do not anticipate any downtime.

This patch focusses on Customer submitted issues and requests.

Fixed Issues

  • An issue which may cause billing inaccuracy due to rate amount mappings when a rate is changed has been resolved.
  • The “Delete ticket” permission has been updated to “Delete tickets and associated items”. When unchecked, users will be able to create, but not delete, tickets and associated entities (time entries, notes etc).
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