MSP Manager 3.6.2 Advance Notification – March 1st, 2018 – 8:00 am GMT

A publish is scheduled for MSP Manager (3.6.2) for this Thursday March 1st at 8:00 am GMT.

The Update Window is approx. 5 hours and we do NOT anticipate any downtime.

Release Notes will be made available shortly after publish.

This Release brings you:

  • Changes to the back-end infrastructure have been introduced to help resolve reports of slow performance or errors resulting from API timeouts.
  • An issue where the SLA calculations for N-central generated tickets could be incorrect has been resolved.
  • A problem that resulted in “The email address is already in use” when trying to edit a contact has been resolved.

Known Issue

  • For the complete list please see the Release Notes

If you experience any issues during the scheduled update window, please contact support.

For support assistance, you can connect with a technician via phone or online. Online: For online support, please use the Case Management Tool. Phone: 1-866-302-46891-866-302-4689Â FREE (US/CAN) +800 6225 3000 (International) (613) 592-6676(613) 592-6676 and select option 2 for support (Local)

Thanks in advance,

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