We’re pleased to confirm this week’s update to MSP Remote Monitoring & Management is now available in the first set of territories, containing a set of customer service improvements and a new GA Agent.

The release is live in the Asia Pacific region and in selected European territories. The rest of the territories, including the US, UK, Benelux, Germany, France and the Nordic countries will follow in the next few days.

Here are the details…

Summary for Service Release
– Customer support priorities and bug fixes
– Dashboard v6.43.3
– Agent v10.5.13 GA, no new RC Agent (note: Dashboard will also show v10.5.13 as RC)

Dashboard v6.43.3
BUGFIX: Fix to ConnectWise PSA integration to address ticket open failures
BUGFIX: Performance improvement to the Software Licence Group dialog in Asset Tracking to improving loading time

Agent 10.5.13 GA
Agent 10.5.13 includes all the updates since the current production Agent v10.5.12:

Agent 10.5.13 RC
BUGFIX: Update Kaspersky Anti-Virus in the Antivirus check to support Endpoint Protection 10 and Kaspersky Security 10 for Windows Server