Monthly Archives: May 2017

MSP RMM: Service Release, May 3rd – Update

We’re pleased to confirm that the latest Dashboard release, v6.40.1, is now also available in the Americas / US region. The update includes the improvement to Backup & Recovery highlighted in this earlier release post. Here are the details of … Continue reading

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MSP RMM: Service Release, May 3rd

Today’s Dashboard release contains a set of customer service improvements and bug fixes – please see the release notes below for details. The updates are now available in the Asia Pacific and European regions. The US territory is to follow in the … Continue reading

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MSP Service Desk: Performance issue in EMEA region – Resolved

The performance issue highlighted earlier has been resolved. Thank you for your patience while we investigated and addressed the issue.

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MSP Service Desk: Performance issue in EMEA region

We’re investigating a performance issue with MSP Service Desk that’s affecting customers in the EMEA region. Our engineers are looking into the issue and we’ll post an update when we have more information to share. Our apologies for any inconvenience … Continue reading

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