Resources
Categories
- Backup & Recovery
- Backup & Recovery (N-Central)
- Backup & Recovery (RMM)
- Backup & Recovery (Standalone)
- Backup & Recovery release notes
- Backup & Recovery service updates
- Mail Assure
- MSP Anywhere
- MSP Mail
- MSP Mail release notes
- MSP Mail service updates
- MSP Manager
- MSP Remote Monitoring & Management
- MSP Remote Monitoring & Management release notes
- MSP Remote Monitoring & Management service updates
- MSP Service Desk
- MSP Service Desk release notes
- MSP Service Desk service updates
- N-central
- Passportal
- Risk Intelligence
- Risk Intelligence release notes
- Risk Intelligence service updates
- Security Notices
- Take Control
Archives
- April 2021
- March 2021
- February 2021
- January 2021
- December 2020
- November 2020
- October 2020
- September 2020
- August 2020
- July 2020
- June 2020
- May 2020
- April 2020
- March 2020
- February 2020
- January 2020
- December 2019
- November 2019
- October 2019
- September 2019
- August 2019
- July 2019
- June 2019
- May 2019
- April 2019
- March 2019
- February 2019
- January 2019
- December 2018
- November 2018
- October 2018
- September 2018
- August 2018
- July 2018
- June 2018
- May 2018
- April 2018
- March 2018
- February 2018
- January 2018
- December 2017
- November 2017
- October 2017
- September 2017
- August 2017
- July 2017
- June 2017
- May 2017
- April 2017
- March 2017
- February 2017
- January 2017
- December 2016
- November 2016
- October 2016
- September 2016
- August 2016
- July 2016
- June 2016
- May 2016
- April 2016
- March 2016
- February 2016
- January 2016
- December 2015
- November 2015
- October 2015
- September 2015
- August 2015
- July 2015
- June 2015
- May 2015
- April 2015
- March 2015
- February 2015
- January 2015
- December 2014
- November 2014
- October 2014
- September 2014
- August 2014
- July 2014
- June 2014
- May 2014
- April 2014
- March 2014
- February 2014
- January 2014
- December 2013
- November 2013
- October 2013
- September 2013
- August 2013
- July 2013
- June 2013
- May 2013
- April 2013
- March 2013
- February 2013
- January 2013
- December 2012
- November 2012
- October 2012
- September 2012
- August 2012
- July 2012
- June 2012
- May 2012
- April 2012
- March 2012
- February 2012
- January 2012
- December 2011
- November 2011
- October 2011
- September 2011
- August 2011
- February 2011
- December 2010
Monthly Archives: September 2016
MAX RM Service Release, September 30th
Today’s Dashboard release contains a set of customer service updates. The release is now live across the territories and available to all customers. Here are the release notes for today’s update…
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes
Comments Off on MAX RM Service Release, September 30th
MAX RM: TeamViewer / Take Control Service Issue – RESOLVED
Further to the previous post, the service issue affecting TeamViewer has been resolved. The integrated TeamViewer and Take Control services in MAX Remote Management are working as normal again. Thank you for your patience while our partner worked to address and resolve the … Continue reading
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates
Comments Off on MAX RM: TeamViewer / Take Control Service Issue – RESOLVED
MAX RM: TeamViewer / Take Control Service Issue
We’re experiencing a service issue with TeamViewer that is affecting its service and that of Take Control in the MAX RM Dashboard. We’re working with our partner to resolve the issue and will post an update as soon as we … Continue reading
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates
Comments Off on MAX RM: TeamViewer / Take Control Service Issue
Now Released: MAX RM…Web Protection (GA)
We’re pleased to announce that we have upgraded the new Web Protection feature to Generally Available (GA). It means that you can start to roll the new and improved Web Protection service out to customers, adding a crucial layer of protection to endpoint devices. With … Continue reading
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes
Comments Off on Now Released: MAX RM…Web Protection (GA)
Service Improvements: MAX Mail Archive
On Saturday, October 8th, at 4:00pm Pacific, our engineering team will be rolling out planned improvements to the MAX Mail Archive service. This maintenance window is expected to last approximately four hours or less. During this period, customers may see … Continue reading
Posted in MSP Mail, MSP Mail service updates
Comments Off on Service Improvements: MAX Mail Archive
Coming Soon to MAX RM… New Web Protection turns GA
We’re pleased to announce that we’ll shortly be upgrading the new Web Protection feature currently in RC to become Generally Available (GA). It means that you can start to roll the new and improved Web Protection service out to customers, adding a crucial layer … Continue reading
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes
Comments Off on Coming Soon to MAX RM… New Web Protection turns GA
MAX RM: Dashboard service issue affecting the UK – RESOLVED
The service issue affecting the MAX RM Dashboard in the UK territory is now resolved. We’re working with our hosting partner to understand the cause of the issue and will take follow-up action as required to avoid the issue in the future.
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates
Comments Off on MAX RM: Dashboard service issue affecting the UK – RESOLVED
MAX RM: Dashboard service issue affecting the UK
We’re investigating an issue affecting the performance of the MAX Remote Management Dashboard in the UK territory. We’re working to resolve the issue as a priority and will post further updates as we have new information to share.
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates
Comments Off on MAX RM: Dashboard service issue affecting the UK
MAX RM Service Release, September 23rd
Today’s Dashboard release contains a couple of customer service updates. The release is currently rolling out across the territories and will be available to all customers by Monday, September 26th. Here are the release notes for today’s update…
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes
Comments Off on MAX RM Service Release, September 23rd
MAX RM Release… A new Take Control Viewer and Host (RC)
We’re pleased to announce that the new Take Control service is now available in all territories with the release of the new RC Agent, v10.5.0. The updated version uses new technology under the hood and comes with several performance improvements. Click here … Continue reading
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes
Comments Off on MAX RM Release… A new Take Control Viewer and Host (RC)