MAX RM Service Release – 24 Feb

Today’s service release contains a set of customer service bug fixes. The update is currently rolling out across the territories so that it will be available to all customers by Thursday, 25th of February.

Summary for Service Release
– Customer service priorities
– Dashboard v6.13.5
– No agent change

Dashboard v6.13.5
BUGFIX: Fix print function for Managed Online Backup history report
BUGFIX: Resolve issue with special characters in client names not mapping correctly when integrating with PSA
BUGFIX: AutoTask ticket configuration dialog is now displayed when creating manual tickets from Outages, if the PSA configuration is set up this way

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