Hi Everyone,

I am pleased to announce that Dashboard v5.41.6 and Agent v9.5.2 (RC) are being released overnight, so that they will be available in advance of the working day tomorrow, Friday 21^st of February.

This is a routine Service Release focused on systems performance, bug fixes and maintenance, including an upgrade to Take Control to use the latest TeamViewer instance (v9). What’s more, this upgrade allows us to address two popular Take Control feature requests:

• Show the device name in the Take Control session window and taskbar, a top 10 customer request on IdeaFactory

• Supress distracting TeamViewer systray notifications for users with Take Control installed on their machine

(Both enhancements require agent v9.5.2 and a restart of the TeamViewer service.)

In addition, we’re making a new “self-service” seed loading option available for Managed Online Backup, to simplify and speed up the seed loading process – please refer to “Managed Online Backup Seeding” in the help file for details.

Full release notes for Dashboard v5.41.6 and Agent v9.5.2 (RC) are below.

Summary for Service Release, Thursday 20^th February 2014:

• Service Release focused on systems performance, minor feature updates and bug fixes
• Take Control update to TeamViewer v9, plus functional enhancements to Take Control
• Dashboard v5.41.6
• Agent v9.5.2 (RC)

Dashboard v5.41.6

• UPDATE: Update Take Control Viewer to TeamViewer 9.0.25942
• UPDATE: Adds the device name to the session window (restart of service or machine required)
• UPDATE: Prevent automatic updates of Take Control viewer
• UPDATE: Prevent prompt that updates for Take Control viewer are available
• UPDATE: Updated MOB Terms of Service
• UPDATE: In Bandwidth Monitoring Check, ensure display bandwidth speeds conform to SI standards
• UPDATE: Add option to monthly report settings which allows maintenance period not to be deducted from device uptime
• UPDATE: Include OS Install Date in list_device_asset_details API call
• UPDATE: CART definitions updated to version 578
• UPDATE: Pending Agent updates can now be listed and cancelled
• BUGFIX: Ensure State/Province renders correctly under Company Details in all cases
• BUGFIX: Reduce cases where Take Control installation would remain in pending state
• BUGFIX: Improve accountability for TBYB application
• BUGFIX: Ensure more timely availability of monthly reports

Agent v9.5.2 Release Candidate

• UPDATE: Update Take Control to TeamViewer 9.0.25942
• UPDATE: Add the device name to the session window (restart of service or machine required)
• UPDATE: Prevent automatic updates of TeamViewer module
• UPDATE: Prevent prompt that updates for TeamViewer module are available
• UPDATE: In Bandwidth Monitoring Check, ensure display bandwidth speeds conform to SI standards
• BUGFIX: Add Microsoft Hyper-V 00:15:5D prefix to list of MAC addresses recognised as virtual machines by agent
• BUGFIX: Ensure WinRAR 64bit/LFM and others detected by asset scan

Best Regards,
Brian Mackie
Product Manager @ GFI MAX