Category Archives: Take Control

Release Take Control Windows Agent 7.00.30 – Integrated

We are very pleased to announce the new version of the Take Control Integrated for Windows agent 7.00.30 for RMM and N-central, including pinpointed bug fixes. Fixes and Improvements: The credentials provider module is now even more robust in case … Continue reading

Posted in MSP Remote Monitoring & Management release notes, N-central, Take Control | Comments Off on Release Take Control Windows Agent 7.00.30 – Integrated

Release Take Control Windows Agent 7.00.30

We are very pleased to announce the new version of the Take Control standalone Windows Agent 7.00.30, which includes pre-session chat, push announcements to devices with the Take Control agent installed and enhanced in-session notifications.

Posted in Take Control | Comments Off on Release Take Control Windows Agent 7.00.30

Apache Log4j Vulnerability – Updated 12 p.m. EST, December 15, 2021

Updated 2:30 p.m. EST, December 20, 2021 The Apache Software Foundation (ASF) has rolled out another update – version 2.17.0 – for its Java-based open-source logging library Log4j to address a third security vulnerability first discovered December 10, 2021. In response, … Continue reading

Posted in Cove Data Protection, Cove Data Protection service updates, Mail Assure, MSP Anywhere, MSP Mail, MSP Mail service updates, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk service updates, N-central, Passportal, Risk Intelligence, Risk Intelligence service updates, Security Notices, Take Control | Comments Off on Apache Log4j Vulnerability – Updated 12 p.m. EST, December 15, 2021

Take Control issue to elevate permissions – Resolved

Please be advised we will be pushing an update to Take Control Applet standalone version 7.00.30 On November 5, 2021, an issue was found where it was not able to elevate permissions for customers using domain administrator credentials on Take … Continue reading

Posted in MSP Remote Monitoring & Management release notes, Take Control | Comments Off on Take Control issue to elevate permissions – Resolved

Release Take Control Mac Agent 6.00.30 – Remote Audio

We are pleased to announce the new version of Take Control standalone Mac Agent 6.00.30. This version supports the capture of the remote audio and playing it on the Viewer side during a session. It is possible to fully redirect the audio … Continue reading

Posted in Take Control | Comments Off on Release Take Control Mac Agent 6.00.30 – Remote Audio

Take Control Release Summary 11-12-2021

Please find the consolidated view of the releases for Mac Agent 6.00.29 (now available) and Console/Viewers 6.00.29 (will release 11-15-2021). See the details below.

Posted in MSP Remote Monitoring & Management release notes, N-central, Take Control | Comments Off on Take Control Release Summary 11-12-2021

Take Control Standalone Windows Agent 7.00.27

Now available, please find the consolidated view of the releases for Standalone Take Control version 7.00.27 available for Windows.

Posted in Take Control | Comments Off on Take Control Standalone Windows Agent 7.00.27

N-able Update: Product Support for Windows 11

We’re pleased to share an update on N-able’s support for Windows 11 across its product suite. Microsoft is expected to start a gradual release of Windows 11 on October 5th and we have been working to ensure that the N-able products are in a position to support this latest OS version, including our Patch Management … Continue reading

Posted in Cove Data Protection, Mail Assure, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, N-central, Passportal, Take Control | Comments Off on N-able Update: Product Support for Windows 11

Take Control – Integrated and Standalone Mac Release 6.00.28

Take Control has released an update to our Mac instances of Take Control – Integrated and Standalone This release covers a bug that was reported to the team. FIXED: Issue with Mac user devices getting logged out every few minutes … Continue reading

Posted in Take Control | Tagged | Comments Off on Take Control – Integrated and Standalone Mac Release 6.00.28

Take Control – Integrated and Standalone Mac Release 6.00.27

Feature Adds Remote Audio Implementation – Allows our mac users of Take Control to realize the same level of remote audio recording as our windows partners receive. Improvements Mac Agent – XPC Encryption – Major overhaul of the inter-process communication … Continue reading

Posted in Take Control | Comments Off on Take Control – Integrated and Standalone Mac Release 6.00.27