Please note that from Wednesday 5th November the old customer portal URL will no longer be available following the new customer portal release in April. 

We thank all the partners who moved their customers to use the new portal.

For MSP Manager partners who still have customer users accessing the old portal URL, they will reach a page which will advise them to contact you to receive a new individual customer portal URL. These custom URLs can be created via Settings > Portal > General > Portal URL Prefix, as seen below. 

Need Help? 

Reach out anytime via N-ableMe or Contact Us – N-able. We’re here to support you every step of the way.