Advance Notice: Update for AV Defender 7.9.14.430 Scheduled to start Wednesday October 2nd

Please be advised we will be pushing an update to activated N-central servers (N-central 2023.5+) as of Wednesday October 2nd for AV Defender (7.9.14.430). This will be available for updates at this time. Release Notes will be available on N-able Me following publication.

We would also like to advise you that Wednesday October 9th AV Defender 7.9.14.430 will be available for Fresh Installs and Upgrades.

AV Defender Version 7.9.14.430

The following improvements have been added:

  • Added support for removing the following incompatible security products:
    • Trellix Agent 5.x
    • Trellix Endpoint security 10.x
  • Users are now notified in the local interface when a quarantined file has been restored to the system.

The following issues have been resolved:

  • In some cases, the security agent remained in an active state after the uninstall process finished causing system issues.
  • Advanced Threat Control displayed command line detections with additional spaces, leading to potentially incorrect exclusions.
  • In some cases, starting updates from the notifications displayed in the Windows Action Center caused the product update to fail with error 21.
  • In some cases, the security agent services stopped when product updates remained in progress.
  • In some cases, the security agent remained in an active state after the uninstall process finished causing system issues.
  • The Education web category from Content Control was incorrectly translated.
  • In some cases, endpoint users were incorrectly notified in Windows Action Center and in the local GUI that the product was out of date. Antimalware: Addressed a scenario where the module caused critical errors (BSOD). The issue is now fixed.

Known Issue:

  • The update process may fail with error -2011. You must run the update again to complete the process.

Updating to this Release
The AV Defender update can be scheduled at an appropriate time by adding a maintenance window to your devices. Updating involves an incremental update of components or modules without the need to remove protection. The device will be rebooted after the update if the maintenance window allows AV Defender Reboots. A reboot may be required based on Installation Status. If you do not want updates or reboots to proceed automatically, you can disable them by removing the appropriate maintenance windows from the device or rule.

For all Supported Operating systems please see N-able Me System requirements (n-able.com)

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