Advance Notice: EDR Scheduled Maintenance Notice – US Region ( – June 17th

Please note that on Sunday June 17th we will be undertaking priority maintenance to improve the performance for the US Region ( ) Endpoint Detection and Response (EDR) region.

The US region has now grown to the point it will be upscaled to an AWS cluster and in response to this change it will require updating your whitelisted IP’s to the following (original IP’s will be lost):


During the scheduled maintenance window, the EDR Management console will be unavailable for both Standalone and Integrated users. During this time all endpoints are still protected. Any configuration changes in the console will apply once the agents reconnect. Any alerts on endpoints will be uploaded when they are reconnected.

The scheduled maintenance window is:

Dates and Times: June 17th

  • Maintenance Start: 9:00 UTC+2
  • Maintenance End:   18:00 UTC+2

Territory: US. Other regions are not affected by this update.

Affected: Integrated EDR Console & Standalone

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