N-sight RMM: Take Control Upgrade, New Patch Management Features, Ending Support for TLS 1.0

Windows RC Agent with Take Control Upgrade

We’re pleased to announce that we have just released a new Windows RC Agent (v10.13.2), with improvements to the Take Control feature, including a faster install process when deploying to devices. We aim to promote the agent to GA in the near future and encourage you to run this latest RC Agent on your test devices.

Patch Management Enhancements with Improved Auto-Approval Rules

We are also continuing the roll-out of the exciting new Patch Management functionality, allowing you to set auto-approval rules using Microsoft patch classifications along with more granular settings for 3rd party patches. The feature improvements are already available for partners in the Asia Pacific region, with Europe in progress and the Americas expected to follow in the next couple of weeks.

Important Reminder: Advance Notice for Ending Support for TLS 1.0/1.1

As communicated, from March 1st, N-sight RMM will no longer support Transport Layer Security (TLS) 1.0 or 1.1 for Agent to RMM console communication. Depending on a device’s configuration, this could affect older operating systems, including Windows 7, Windows Server 2008 and 2012, as well as any remaining Windows XP and Server 2003 devices. Please refer to this blog post for more information.

Here are the release notes for this week’s update,

Summary for Service Release 
– Patch Management enhancements, new Windows RC Agent 
– N-sight Console v2023.02.08 
– Windows Agent 10.13.2 RC

N-sight Console v2023.02.08
FEATURE: Patch Management auto-approval rules using Microsoft patch classifications
FEATURE: Granular Patch Management auto-approval rules for 3rd party patching
FEATURE: A new classifications filter for the Patch Management workflow
FEATURE: A new classifications column for the Patch Management patches tab in south pane
BUGFIX: Resolved issue affecting loading of Backup Integrity Report
BUGFIX: Update to Patch Management sorting order of saved policies
BUGFIX: Resolved issue related to loading of Risk Intelligence feature policy dialog

Windows Agent 10.13.2 RC 
UPDATE: Install / Uninstall now in near real-time instead of on check cycle 
UPDATE: Improvement to install process (better DLL file handling) 
UPDATE: Improvement to uninstall process (better handling of a lock file) 
UPDATE: Improved log collection to help Support diagnose remaining issues 

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