SentinelOne has reached out regarding a noticed limitation with the Windows 11 2022H2 upgrade, which prevents EDR agents from running as designed. This limitation is only experienced when endpoints have an EDR Windows agent running, then upgrade their Operating System to Windows 11 version 22H2 (22621). New installs of the EDR agent, on an endpoint with Windows 11 (22621) already running, do not experience this limitation.

For Agent versions 22.1 (22.1.4.10010) and higher, the system can be repaired, on the endpoint, after the upgrade, Please contact N-able Support for more details.

NOTE: Earlier versions of the Windows 11 operating system are not impacted at all.

It is recommended that you do not run Windows 11 upgrades until this fix is released.