Advance Notice: Update to RMM Managed Antivirus Bitdefender (MAV-BD) Agent

Please be advised we will be publishing an update for Managed Antivirus MAV-BD Agent starting Tuesday August 17th, available in all territories by the end of the week. This release provides an update to our MAV-BD agent to

This release provides the following improvements:


The Managed Antivirus (MAV-BD) has been updated to include a new Advanced Anti-Exploit (AAE) module from Bitdefender. The Advanced Anti-Exploit brings new and improved exploit attack techniques. The threat landscape is changing and the number of sophisticated attacks using evasive exploits is growing fast.

Anti-Exploit was originally part of the Behavioral Scan Module called Advanced Threat Control (ATC). Anti-Exploit now been separated out into its own module. The Behavioral Scan continues to focus on its core mission. It will monitor processes for malicious behavior. Exploit prevention and mitigation has been migrated to the new module, Advanced Anti-Exploit (AAE). This is still controlled as part of the Behavioral Scan Module and no additional configuration is required.  No visual change is seen in your RMM dashboard but please be advised the End User console will see this as a separate module.

Issues Addressed

BUGFIX: An issue preventing installation and resulting in error 183 has now been resolved

No reboot should be required. If a reboot should be needed, it will be displayed in the RMM dashboard. Ensure the delay and reboot settings in your policies are set accordingly for your customers.

Delaying Engine Upgrades

MAV-BD Engine upgrades can be delayed by up to 10 days in the Managed Antivirus protection policy. Upgrades can also be delayed for weekends and evening hours. Please refer to RMM’s help file for more detail on this feature.

Handling MAV-BD Reboots

  • Reboots can be automatically enabled for the upgrade process by selecting an option in the MAV policy under the “Installation Settings” tab. Automatic reboots occur within 5 minutes of taking the update. Please ensure this option is disabled if you do not want your end user machine to automatically reboot. If the automatic reboot option is not enabled, the reboot will be displayed as a blue dot within the North Pane of the RMM Dashboard, indicating that the machine needs a reboot to complete the installation.  Reboot the machine at your earliest convenience.

Determining the version on a device:

The version of the MAV agent, as well as the MAV engine version, can be seen in 2 places – by looking at the Managed Antivirus Check (Bitdefender), or by running the Managed Antivirus Protection Report.

To see the version of the agent within the MAV check, navigate to the South Pane of the device and find the Managed Antivirus Check – Bitdefender and select the “More Information” link.  To see across devices, run the Managed Antivirus Protection Report under Reports > Managed Antivirus > Antivirus Protection Report. Ensure that the Agent Version and Engine Version columns are selected from the Column drop down.

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