Advance Notice: EDR and Microsoft Intune update

Please be advised EDR and Microsoft Intune users can expect to see a new Ecosystem Agent installed on May 13th at 1pm EST. It may take up to 4 hours to appear in your dashboard. This update brings the following fixes:

  • Pending State:  An issue that may cause a device to remain in a Pending state has now been resolved for EDR devices.
  • Installation Fails: An issue that may block a device from installing has now been resolved for both Microsoft Intune and EDR devices.

There is no downtime or user action required.

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