SolarWinds RMM: New Windows 10.9.5 RC Agent, Backup Manager 19.3, and the User Manual Gets a Refresh

We’re pleased to let you know that we’re rolling out a new Windows RC Agent, v10.9.5, with updates to the new Remote Background Management feature we released a few weeks ago. The new RC Agent is expected to be available in all territories by tomorrow.

In addition, Backup & Recovery agent has been upgraded to v19.3. This includes a bug fix to ensure that the restore option on the Backup tab in RMM’s south panel is fully functional.

We’re also pleased to announce that, hot on the heels of RMM’s recent UI update, the User Manual has also had a substantial makeover. The next time you consult the help file, you’ll be greeted by a cleaner layout with improved navigation, helping you find answers to your questions more quickly.


Here are the release notes details…

Summary for Service Release
– Windows RC Agent, user manual update, Backup Manager 19.3
– Dashboard v2019.08.16
– Windows RC Agent v10.9.5

Dashboard v2019.08.16
UPDATE: Backup & Recovery agent v19.3 upgrade for Backup Manager
UPDATE: New file type column in Script Manager dialog
BUGFIX: Backup v19.3 – Fix for “Restore from this session” functionality

Agent 10.9.5 (Release Candidate)
UPDATE: Added support for Veritas Backup Exec v15 and above to the Backup Check
UPDATE: Improvements to the Remote Background Management agent install process
UPDATE: Upgrade agent to automatically install ‘ScriptRunner’ v2.13 used by Automation Manager

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