SolarWinds RMM: Enhanced Windows 10 Support in Patch Management, Automated Tasks for Macs (RC), Backup & Recovery ‘Documents’ for Workstations (RC) – UPDATE

We’re pleased to confirm that the RMM update we announced last week is now available to customers in all of the European territories.  We’ll shortly be updating the dashboard for customers in the US and Americas region as well, we’ll let you know as soon as it’s available.

As highlighted in the previous blog post, the release adds the ability to run Automated Tasks on Apple Macs for the first time in RMM, with the new macOS RC Agent v2.3.0 RC.

We’re also very pleased to include the RC of ‘Backup & Recovery Documents’, a brand new Backup solution designed for protecting key documents on employee workstations at literally the click of a button. The new backup feature allows you to restore documents quickly in the event of a ransomware attack or other emergency. To find out more about both enhancements, please check out last week’s post

We also want to highlight that we’ve paused rolling out Windows Agent 10.6.0 to GA, after discovering an issue related to the Antivirus Update Check for ‘Kaspersky Anti-Virus’. We expect to provide an updated GA Agent in the coming days to resolve the issue.

Here are the updated release notes…

Summary for Service Release
– Extended Windows 10 support in Patch Management, Automated Tasks for Mac, new Backup option for Workstations
– Dashboard v6.49
– macOS Agent v2.2.1 GA; Windows Agent 10.7.0 RC, macOS Agent 2.3.0 RC

Dashboard 6.49
FEATURE: Manage and apply Windows 10 ‘Feature Updates’ with Patch Management
FEATURE: Add ability to run Automated Tasks on macOS systems (requires macOS Agent 2.3.0 RC or later)
FEATURE: Run Mac-MSP Maintenance on schedule as a Task (requires macOS Agent 2.3.0 RC or later)
FEATURE: New 24×7 check to monitor Mac-MSP activity (requires macOS Agent 2.3.0 RC or later)
FEATURE: New Backup & Recovery ‘Documents’ feature for out-of-the-box workstation backup (requires Windows Agent 10.7.0 RC)
BUGFIX: Address email sending issue for Client Monthly Reports

Windows Agent 10.7.0 RC
FEATURE: New Backup & Recovery ‘Documents’ feature for out-of-the-box workstation backup
UPDATE: Backup Manager agent for Backup & Recovery upgraded to v17.9 

Windows Agent 10.6.0 GA
Temporarily on hold


macOS Agent 2.3.0 RC
FEATURE: Add ability to run user-defined Automated tasks
FEATURE: Invoke Mac-MSP schedule mode 

macOS Agent 2.2.1 GA
macOS Agent 2.2.1 includes all the updates since the current production Agent v2.2.0:

macOS Agent 2.2.1
BUGFIX: Resolves issue where RMM may delete a customer’s standalone TeamViewer install​

BUGFIX: Resolve issue around install/uninstall​

 

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