We’re very pleased to confirm that we’re lining up our next MSP RMM Service release which is entirely focussed on Customer Service priorities.

This release is planned to be available for start of the working day tomorrow in the Asia Pacific region and in selected European territories.

The rest of the territories, including the US, UK, Benelux, Germany, France and the Nordic countries will follow in the next few days.

Summary for Service Release
– Customer support priorities and bug fixes
– Dashboard v6.44.1
– Agent – No change.

Dashboard v6.44.1
BUGFIX: Correct issue with Take Control TeamViewer installing on a device instead of selected Take Control MSP Anywhere engine
BUGFIX: Ensure the Feature Policy Report is available for ‘classic’ user role users
BUGFIX: Correct accented characters display issue for Feature Policy Report
BUGFIX: Ensure users who’re based on the ‘Client’ system role do not see LOGICcards in their Dashboard account
BUGFIX: Resolve exception error when calling the ‘list_failing_check’ API option