Monthly Archives: June 2017

MSP RMM: Web Protection Reporting System Outage – Americas Only – RESOLVED

5:20 PM  EDT – We are currently experiencing an issue with our Web Protection reporting system. The South pane, Overview, and Report Builder functions are impacted during this outage. Endpoint Web Protection will continue to operate normally. RESOLVED 6:00 PM EDT … Continue reading

Posted in MSP Remote Monitoring & Management service updates | Comments Off on MSP RMM: Web Protection Reporting System Outage – Americas Only – RESOLVED

MSP RMM: Service Release, June 6th – Completed

We’re pleased to confirm that this week’s MSP Remote Monitoring & Management release is now available to customers in the US and Americas region as well, completing the rollout of Dashboard v6.42.1 and macOS Agent 2.1.2. Here are the release … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes | Comments Off on MSP RMM: Service Release, June 6th – Completed

MSP RMM: Service Release, June 6th – Update

Further to yesterday’s post, we’re pleased to confirm Dashboard v6.42.1 and macOS Agent v2.1.2 are now available to all customers in the European region, including Germany, Benelux, France, and the UK. The release will go out to the US and … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes | Comments Off on MSP RMM: Service Release, June 6th – Update

MSP RMM: Service Release, June 6th

We’re pleased to let you know the next MSP Remote Monitoring & Management service release is currently rolling out to the first set of territories. This week’s release is entirely focused on customer service improvements and bug fixes, and includes … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes | Comments Off on MSP RMM: Service Release, June 6th

MSP RMM: Retiring Legacy Domain in the Ireland Region

As recently communicated to customers who were still using a legacy domain to access the MSP Remote Monitoring & Management Dashboard, on Sunday 4th we’ll be retiring the legacy ”hound-dog.ie” domain for access to the Dashboard in the Ireland territory. … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates | Comments Off on MSP RMM: Retiring Legacy Domain in the Ireland Region