MSP RMM: Scheduled Maintenance for TeamViewer, Saturday 8th April

Posted on April 5, 2017 by brianmackie

We’ve been informed by TeamViewer that they’ll be performing maintenance work during the weekend of Saturday 8th April.  This will affect both the standalone TeamViewer integration and the TeamViewer version of Take Control.

TeamViewer is moving their infrastructure to a new data center. The maintenance period for the migration work is scheduled for 8 hours at these times:

Saturday, April 8th, 2017, 8:00 PM (CEST) to Sunday, April 9th, 2017, 04:00 AM (CEST).

  • UK & Europe – 7:00pm to 3:00am BST, Apr 8-9
  • North & South America – 1:00pm to 10:00pm EDT, Apr 8
  • Hong Kong & Asia Pacific – 4:00am to 12:00am AEST, Apr 9

The move will impact the availability of the TeamViewer service. While existing sessions will not be affected during the move, you will not be able to start new sessions or add participants to existing sessions. For more details, visit TeamViewer’s community page.

The MSP Anywhere version of Take Control is not impacted by this work. If you wish to use Take Control during this time, please consider changing your Take Control engine to use MSP Anywhere instead.

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