MAX Service Desk Mobile

We’re pleased to announce the release of the MAX Service Desk app for Android.

The app is now available to download from Google Play
Get it on Google Play
New features include:

  • Scheduling of field site visits with GPS coordination, mileage and time tracking capabilities
    • Optionally enable location tracking for use in the web app
  • Create, search, sort, filter and update tickets
  • Obtain a digital signature from customers using the app
  • View customer information, contacts and related tickets
  • Relevant customer insights while on site with LogicCards
  • Stars to indicate a Staff Agent’s important Site Visits, Tickets and Customers
  • Responses now include ticket history
  • Lookup Customer Contacts and Sites for Site Visit location
  • Manage ticket tasks

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