GFI MAX RemoteManagement – Dashboard v5.42.3 and Agent v9.5.4 (RC) Release

Hi Everyone,

I’m pleased to announce that Dashboard v5.42.3 and Agent v9.5.4 (RC) are being released overnight, so that they will be available in advance of the working day tomorrow, Friday 4th of April.

This is a routine Service Release focused on systems performance, feature enhancements and bug fixes, including a security enhancement to the login process to help repel so-called “brute force attacks”. We are also adding support for MozyPro to the backup check, in direct response to customer votes on

In addition, ServiceDesk customers will be able to turn on a ServiceDesk link in the System Tray Application, which in turn allows clients to open ServiceDesk tickets directly from the ‘systray’ on their machines, making it even easier to request assistance.

Full release notes for Dashboard v5.42.3 and Agent v9.5.4 (RC) are below.

Summary for Service Release, Thursday 3rd April 2014:

  • Service Release focused on systems performance, minor feature updates and bug fixes
  • Dashboard v5.42.3
  • Agent v9.5.4 (RC)

Dashboard v5.42.3

UPDATE: Delay logins after failed login attempts to prevent brute force attacks
UPDATE: Add option to add links to ServiceDesk to the System Tray Application
UPDATE: Send invoices to multiple billing contacts
BUGFIX: Ensure Patch Overview Report can be generated in CSV format for many devices
BUGFIX: Prevent timeouts of Fault History Report with “Show all checks” set in the view column
BUGFIX: If no service pack information (or default of zero is in place) do not show service pack data
BUGFIX: Ensure correct display of availability in Site Uptime graph in Monthly report on certain date combinations
BUGFIX: Ensure client monthly report content override settings text is not cut off
BUGFIX: When configuring ServiceDesk integration, clarify message regarding required permissions when the API key has not yet been configured
BUGFIX: Ensure moved Devices remain mapped for ServiceDesk – as indicated by chain icon

Agent v9.5.4 Release Candidate

UPDATE: Add support for Mozy Backup to backup check
BUGFIX: Correct escaping of ampersand characters in the System Tray Application for the local file option
BUGFIX: Prevent Exchange Store 2007 (or later) script returning “not found” due to conversion errors

Best regards,

Brian Mackie
Product Manager @ GFI MAX

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