Category Archives: Take Control

Release Take Control – Chat and Video Chat Out-of-Session

Posted on December 3, 2024 by ewancameronnable

This release introduces the ability for technicians to start a chat or video chat directly from the Device View without initiating a remote session. Key Features: Benefits: Screenshots:

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Release Take Control – Cloud (Admin Area) 2024.10

Posted on November 29, 2024 by ewancameronnable

This release introduces the new Notifications Manager, replacing the previous, more limited notification configuration system. This updated approach provides greater flexibility, supports multiple integration channels beyond email, and ensures a smoother, more tailored notification experience. Existing configurations will automatically migrate … Continue reading →

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Release Take Control – Integrated Windows Viewer 7.50.16

Posted on November 14, 2024 by ewancameronnable

This release includes key updates to improve the functionality and reliability of the Take Control Integrated Windows Viewer. Key Updates: Screenshots:

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Release Take Control – Integrated Windows Agent 7.50.16

Posted on November 14, 2024 by ewancameronnable

This release includes key updates to improve security, stability, and functionality for the Take Control Integrated Windows Agent. Key Updates:

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Release Take Control – Standalone Windows Console/End-User Viewer 7.50.16

Posted on November 14, 2024 by ewancameronnable

This release introduces updates to enhance the Windows Viewer and Console, focusing on user experience improvements and feature enhancements for seamless remote support. Key Updates:

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Release Take Control – Standalone Windows Agent 7.50.16

Posted on November 14, 2024 by ewancameronnable

This release includes important updates to improve functionality, security, and reliability. Key Updates:

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Release Take Control – Standalone Linux Agent 0.00.60

Posted on November 5, 2024 by ewancameronnable

This release includes essential updates to improve performance and security for the Linux Agent.

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Release Take Control – Integrated Mac Agent 6.00.66

Posted on October 31, 2024 by ewancameronnable

This release brings key enhancements and bug fixes for the Take Control Integrated Mac Agent, improving overall performance and functionality.

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Release Take Control – Mac Agent 6.00.66

Posted on October 31, 2024 by ewancameronnable

The latest Mac Agent release introduces important fixes and optimizations for improved functionality and user experience.

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Release Take Control – Android Console 1.02.67

Posted on October 31, 2024 by ewancameronnable

This update enhances the Android Console’s stability and usability, with targeted fixes and internal improvements.

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