On Wednesday, 11^th of November, we will be releasing an update to Web Protection Agent and Web Service on US Region. We are also going to release Web Service version 6.0.1 to the other regions: APAC, EU-Central, and EU-West on the same day. No downtime should occur in these last regions.

This update introduces a new .NET version for both Web Service and Agent; thus, it will only be supported by the devices that support the .NET 10 version. This update will only support Windows Modern Operating Systems. Designed for Windows 10+/Windows Server 2016+ and higher, this version will allow updates/upgrades to newer versions.

🛠️ Key Changes:

• This update no longer supports Windows Legacy Operating Systems, including Windows 7, Windows 8.x, Windows Server 2008 R2, Windows Server 2012, and Windows Server 2012 R2.
• Upgrade to .NET 10 on Web Service
• Upgrade to .NET 10 on Agent
• Engine replacement for Agent – the agent now works as a proxy server, and this means that the local setup might require some adjustments. Specific applications have special requirements when a local proxy is used, so the user guide for those applications should be reviewed.
• New Application whitelist option – in the N-sight RMM Policies, we made available a new option to whitelist applications. This way, specific apps can now skip Web Protection filtering. To use this, you need to go to Whitelist – Apps tab. (see image below)
• New Bypass option – for the whitelist entries, you now have the option to bypass Web Protection altogether. Please note that when using this option, no logs will show up related to those websites. (see image below)

• Introducing Update option for agent – Usually, when releasing a new version, it takes some time for the new version to be installed on the device. There is now an option to force this update. You can do this either from the About screen, or when right clicking the app. (see image below)

• Other minor bug fixes and internal enhancements.

🔧 Resolved issues:

• This update should resolve the issues with correct site filtering on modern day Browsers (by category, by blacklist / whitelist, reputation)

🗓️ Deployment Schedule:

• Web Protection US – November 11^th, 2026, starting at 04:00 AM EST / 09:00 AM UK / 11:00 AM Bucharest

Web Protection will remain disabled for new accounts until the fix is rolled out to all regions, as previously announced here