Target Date: July 6, 2025

Applies to: All SentinelOne EDR customers

Summary:

To align with SentinelOne’s platform enhancements and improve endpoint security, N-able will auto-enable the “Local Upgrade/Downgrade Authorization” policy toggle at the global Policy level across all SentinelOne consoles on July 6, 2025.

Key Impacts & Actions Required:

• Automation Impact: This change may affect agent upgrades/downgrades using automated scripts. Review guidance here.
• Policy Inheritance: Applies per the existing model (global > account > site).
• Manual Configuration: If your accounts or sites do not inherit the global policy, you will need to enable this setting manually. To simplify the process, we’ve developed a script package that automates the rollout. 
  • Download the EDR Enable Online Authorization Package (includes PowerShell script and setup instructions) 
• Support Resources:
  • Knowledge Base Article – Local Upgrade Authorization

Next Steps:

• Review current automation processes.
• Confirm policy inheritance settings.
• Apply manual changes where required using the provided script.

Contact:

N-able Support Team or your N-able Partner representative for assistance.