Hi All,

We’re pleased to announce the recent release of ServiceDesk 1.95, which focuses on QuickBooks integration enhancements and some minor improvements since the 1.9 release.

Please find the release notes below:-

Key Enhancements

• QuickBooks Product Codes supported on Rate Cards/Inventory
• QuickBooks Export Enhancements
• Reports and Exports support Custom Fields
• Organisation Name displayed on Ticket Listings

Issues Fixed

• German Date issue on Time Edit not saving correctly
• Implement default queue selection on New Ticket forms.
• Fix the View History on Staff Assignment
• Merge tickets, sets the primary ticket subject to easily identify a merged parent ticket
• Fix editing Scheduled Tickets with no Organisation
• Ability to clear custom Welcome message in branding