N-able RMM: New Column for Agent Version, Improved Add Device Wizard

Here are the release notes for this week’s RMM update, which is expected to be available to all partners by middle of the week:


Quickly See the Agent Version
with a New North Pane Column

We’re adding a new column to RMM’s north pane so you can more easily see which agent versions your devices are on. It’s important to stay up to date with RMM’s GA Agent release cycles so that your devices support the latest RMM features, enhancements and bug fixes.

To see the agent version info, click ‘Columns’ then select ‘Agent Version’ to show the column in the north pane.

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Patch Management Update (KB5003173)

Due to continued issues with Microsoft Update KB5003173 we will be removing it from our Patching Engines. This means it will no longer be detectable, nor installable via PME.

Microsoft have superseded this patch with the release of KB5004476 which should be detected going forward.

We expect this change to roll out within the next 24 hours, with a further 6-10 hours for devices to update their detections.

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N-able Backup Release 21.6

We’re pleased to announce that N-able™ Backup Release 21.6 is now available, bringing extended data retention to Microsoft 365™ OneDrive® and SharePoint®, further improvements to the restore speed of OneDrive and Exchange™, and advance notice of coming operational email address changes.

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Advance Notice: Update for AV Defender 6.6.27.390 scheduled for Wednesday June 16th

Please be advised we will be pushing an update to activated N-central servers as of Wednesday June 16th for AV Defender (6.6.27.390). This will be available for updates at this time. Release Notes will be available on the Community Resource Center following publication.

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Passportal Feature Update: Temporary Removal of One-Way Azure Sync


Passportal strives to discover potential vulnerabilities or weaknesses in our products and work to eliminate the risk of bad actors successfully exploiting such vulnerabilities.

After a close internal analysis of the Azure® and Microsoft 365™ sync feature that allows you to store and push password changes to Azure AD and Microsoft 365 synced accounts, we have categorized this as a potential vulnerability. To mitigate security risks, we have decided to temporarily discontinue the feature.

We’re currently working to reengineer and relaunch this feature.

We apologize for the inconvenience this creates. Additionally, we will continue to keep you updated.

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Passportal Update – Webportal 2021.6.9 and Extension 3.18.0

Bugs & Improvements

Change ‘TOTP code’ label to ‘TOTP secret key’

Update to Slack webhook url

Global search lists articles with restricted access

Empty grey square taking up screen space on import screen

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Advance Notice: Update for RMM Managed Antivirus Bitdefender (MAV-BD) 6.6.27.390 scheduled for week of June 14th

Advance Notice: Update for RMM Managed Antivirus Bitdefender (MAV-BD) 6.6.27.390 scheduled for week of June 14th

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MSP Manager Update

Tomorrow we will be releasing minor update v4.30.8 to MSP Manager which changes the way we handle JWT tokens.

Whilst this will be released out of hours, please note that anyone logged in during the update will likely be prompted to log back in again.

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N-able RMM: Advisory Regarding a Compatibility Issue with Chrome and Chrome-based Browsers v91 – RESOLVED

Update 10 June: Please note that this issue has been resolved.


We are working to resolve a compatibility issue between Chrome and Chrome-based browsers’ latest version, v91, and RMM. The v91 update was recently made available for Chrome and the Chrome-based Edge and Safari browsers.

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Patch Management Engine Update

An important update for PME has been scheduled for today. This update includes an important bug fix to how we aggregate data for Windows Updates when Microsoft release more than 1 patch using the same KB information. The engine version will be PME 2.1.1.4189

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