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Coming Soon to SolarWinds MSP: Updated Login System for RMM, MSP Manager, Risk Intelligence
We’re pleased to announce that we’re about to start a phased rollout of a new login system for some of the SolarWinds MSP products. The new login adds greater consistency and security to our services. It also lays the groundwork … Continue reading
Posted in N-sight
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MSP Risk Intelligence Update
We’re pleased to let you know the next MSP Risk Intelligence release is now available. This update contains a set of features, bug fixes, and two new rulesets. Summary for Service Release – Improvements, bug fixes and new rulesets – RI … Continue reading
Posted in Risk Intelligence
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MSP Risk Intelligence Update
We’re pleased to let you know the next MSP Risk Intelligence release is now available. This update contains a set of updates, bug fixes, and rulesets. Summary for Service Release – Customer support priorities and bug fixes – RI Service 2017.7.1 … Continue reading
Posted in N-sight
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MSP Risk Intelligence Update
We’re pleased to let you know the next MSP Risk Intelligence release is now available. This update contains a set of customer service improvements and bug fixes. Summary for Service Release – Customer support priorities and bug fixes – RI Service … Continue reading
Posted in Risk Intelligence
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ADVANCE NOTICE: EDR “W” SP5 Release & Agents 23.2
We are pleased to announce that on Wednesday November 15th Endpoint Detection and Response (EDR) will be updated to SentinelOne’s “W” SP5. This release delivers significant enhancements to the management console. This updates also includes Agent updates for Windows, macOS … Continue reading
New Login Experience (SSO) rollout for MSP Manager Customers
We’re pleased to announce that the rollout of our new login system for MSP Manager customers. The new login adds greater consistency and security to our services. It also lays the groundwork for future enhancements such as single-sign-on between other … Continue reading
Posted in MSP Manager
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January 23rd: Support System Outage – RESOLVED
As you may know, Salesforce is experiencing a widespread outage. As a result, some customers are experiencing intermittent error messages when trying to reach/access support via all support channels.
Posted in Cove Data Protection, MSP Manager, MSP Service Desk, Risk Intelligence
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MSP Risk Intelligence Outage – RESOLVED
1:10AM Pacific / 9:10AM GMT – A large cloud storage service used by our system for the storage of scan data, is currently experiencing an outage which is causing errors in communication between our systems, and their network. This may … Continue reading
Posted in Risk Intelligence
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Phishing Campaigns Timely for Cybersecurity Awareness Month
We are aware of several phishing campaigns purporting to be SolarWinds with a malicious .doc attachment. The malicious document is being referenced in several phishing campaigns not related to SolarWinds. Our marketing infrastructure was not compromised; we only use PDF … Continue reading
Posted in Cove Data Protection, MSP Service Desk, Risk Intelligence
Tagged #CSAM2017, #CybersecurityAwarenessMonth, #LayeredLeague!
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Coming Soon to MSP Risk Intelligence: Custom Scans
We’re delighted to announce that soon we will be releasing an update to the MSP Risk Intelligence product in the RMM Dashboard. Here’s what’s coming in the Risk Intelligence update:
Posted in N-sight
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