Category Archives: Risk Intelligence service updates

Tech Support: Telephone System

Posted on November 24, 2016 by brianmackie

We are currently experiencing a partial phone system outage that is impacting our Technical Support service.  At this time it is not possible to connect to Techncial Support via the phone. We are working on this with every priority and … Continue reading →

Posted in Cove Data Protection, Cove Data Protection service updates, MSP Mail, MSP Mail service updates, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk service updates, Risk Intelligence, Risk Intelligence service updates | Comments Off on Tech Support: Telephone System

MSP RMM and MSP RI: Scheduled Maintenance to Single-Sign-On Service, Saturday 5th November

Posted on November 3, 2016 by brianmackie

We’re planning to perform systems maintenance to the Single-Sign-On service (SSO) used by MSP Remote Monitoring & Management and MSP Risk Intelligence on Saturday 5th November, in order to further address a recent issue. The maintenance schedule is as follows: UK & Europe – 7:00am to 9:00am … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates, Risk Intelligence, Risk Intelligence service updates | Comments Off on MSP RMM and MSP RI: Scheduled Maintenance to Single-Sign-On Service, Saturday 5th November