Category Archives: MSP Remote Monitoring & Management

N-able RMM: Scheduled Maintenance with IP Address Change – US Territory, February 13 – REMINDER

As highlighted previously, we’ll be undertaking technical migration work for the US territory on Saturday February 13th. During the scheduled maintenance window, the RMM console and agent monitoring will be offline. All services will automatically resume once the maintenance is … Continue reading

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N-able EDR: “Machu Picchu SP4” and Agent Update Now live

Today the EDR Management Console completed the upgrade to Machu Picchu SP4. The Agent updates have also been made available for Windows 4.6 SP1, Mac 4.6 and Linux 4.5. Please review the earlier post for full details.

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ADVANCE NOTICE: SolarWinds EDR: “Machu Picchu SP4” and Agent Update Pre-Release Announcement

We are pleased to announce that on Wednesday, February 10th, 2021, the SolarWinds Endpoint Detection and Response (EDR) product will be updated to the SentinelOne “Machu Picchu SP4” release. This release delivers significant enhancements to the management console, as well … Continue reading

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N-able RMM: Scheduled Maintenance with IP Address Change – US Territory, February 13

Please note that on Saturday February 13th we’ll be undertaking technical migration work for the US territory. During the scheduled maintenance window, the RMM console and agent monitoring will be offline. All services will automatically resume once the maintenance is … Continue reading

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N-able RMM: Remote Access for Network Devices, Automation Manager and Patch Management Engine Upgrades

Remote Access for Network Devices Today we are very excited to announce a brand new feature in RMM: For the first time, you’ll be able to remotely connect to the network devices you manage over an SSH connection. It means … Continue reading

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N-able RMM: Mac and Linux Agents GA Update

We are pleased to let you know that Mac Agent v3.6.1 has been promoted to be the new Generally Available (GA) agent. We also added a new “Logout User” Automated Task for Mac workstations, to help you in your day … Continue reading

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Advance Notice: Update for RMM Managed Antivirus Bitdefender (MAV-BD) 6.6.23.329 scheduled for week of January 18th

Please be advised we will be pushing an update for Managed Antivirus MAV-BD v6.6.23.329 available for all Modern Windows Operating Systems (Windows 7+ Windows Server 2008 R2+) starting Tuesday January 19th, available in all territories by the end of the … Continue reading

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N-able RMM: Updated iOS and Raspberry Pi Support with Latest Mac and Linux Agents

Apple Device Management Enhancements with Improved iPhone and iPad Support We’re excited to announce that iPhones and iPads in RMM can now use RMM’s Apple Device Management system. The workflow of enrolling an iOS device into RMM is nearly identical … Continue reading

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SUPERNOVA UPDATE AND FAQ – DECEMBER 24, 2020

What is SUPERNOVA? Over the last few days, you may have become aware of reported malware, now referred to as SUPERNOVA. Based on our investigation, this malware could be deployed through an exploitation of a vulnerability in the Orion Platform. … Continue reading

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UPDATE: Digital Certificate Revocation Date Change

Update March 8, 2021 The digital certificate for our SolarWinds MSP products has been revoked, as of 7:00PM EST on March 8, 2021. *********************************************************************************** As an update to our previous notification, we have just received an extension on the revocation … Continue reading

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