Category Archives: MSP Remote Monitoring & Management service updates

Advisory Note: Bad Rabbit Ransomware

The latest malware threat Bad Rabbit appears to be a Petya/NotPetya variant sharing approximately 67% of its code with known Petya DLL’s.  At the moment, it seems to be primarily targeting organizations in Russia and Eastern Europe but could easily … Continue reading

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SolarWinds RMM: MSP Anywhere Take Control enhancements for Windows, macOS, and a new Linux Viewer

Following yesterday’s update announcing a set of improvements for MSP Anywhere Take Control , we are very pleased to advise that this is now in the process of being rolled out to the Hong Kong and Australia territories, with the … Continue reading

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Wi-Fi Security Compromise:

Researchers have detected a vulnerability through which Wi-Fi Protected Access II (WPA2) handshake traffic can be manipulated to induce nonce and session key re-use, resulting in key re-installation by a wireless access point (AP) or client.

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Coming Soon to RMM: ConnectWise Rest Migration Wizard

We want to let you know that we’ll soon be releasing a new feature in the SolarWinds RMM Dashboard which will allow our ConnectWise and ConnectWise MSP integrated customers to migrate their integration to the very latest ConnectWise REST API … Continue reading

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Solarwinds Backup: Scheduled Maintenance, Thursday 28th September

We will be performing a Cloud Service restart to update our Management Server infrastructure to version 17.9 on Thursday, 28th September.

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SolarWinds RMM: Announcing ‘Device Filters’, a New Feature for Creating Custom Device Views – Completed

In follow up to the previous post, the latest SolarWinds RMM release is now live in the US and Americas region as well, completing this week’s roll-out. Below are the release notes, with full details including screenshots about the exciting … Continue reading

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SolarWinds RMM: Update on Agent Download IP Addresses (Informational)

We’re updating our systems to continue to ensure we provide consistent, highly available and high speed downloads of the Agent and other supporting software. We’ll be switching to proprietary systems instead of using Amazon CloudFront for this capability, as previously … Continue reading

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Announcing MSP Manager Integration With MSP Remote Monitoring & Management: A True Single-Pane-of-Glass Experience

Over the last several months, Development has been working hard to make our Professional Services Automation (PSA) offering, MSP Manager™, simpler, more powerful, great when you’re on the go, and now fully integrated with SolarWinds® Remote Monitoring & Management (RMM). Today, we are happy … Continue reading

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MSP RMM: Scheduled Maintenance, Saturday 29th July

We’re planning to perform database maintenance to MSP Remote Monitoring & Management in the Australian territory on Saturday 29th of July. The maintenance schedule is as follows: Saturday 29th, 10:00pm to 11:00pm AEST – up to 30 minutes downtime

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MSP RMM:  New URL for MAV-BD updates

We will be adding a new URL to the update process for Managed Antivirus Bitdefender (MAV).  This will impact both product and definition updates.  If you have implemented network security or firewall rules in your environment for MAV Bitdefender, please … Continue reading

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