Category Archives: MSP Remote Monitoring & Management service updates

Advanced Notice: EDR Update scheduled for release Wednesday, January 26

Please be advised RMM Integrated EDR users can expect to see a new Ecosystem Agent (version 2.2.2) installed on Wednesday, January 26 at 1pm EST. It may take up to 4 hours to appear in your dashboard. Available with this … Continue reading

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Apache Log4j Vulnerability – Updated 12 p.m. EST, December 15, 2021

Updated 2:30 p.m. EST, December 20, 2021 The Apache Software Foundation (ASF) has rolled out another update – version 2.17.0 – for its Java-based open-source logging library Log4j to address a third security vulnerability first discovered December 10, 2021. In response, … Continue reading

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Apache Log4j Vulnerability

Updated 2:30 p.m. EST, December 20, 2021 The Apache Software Foundation (ASF) has rolled out another update – version 2.17.0 – for its Java-based open-source logging library Log4j to address a third security vulnerability first discovered December 10, 2021. In response, … Continue reading

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ADVANCE NOTICE:  EDR “Petra” SP5 Pre-Release Announcement

We are pleased to announce that on Wednesday December 1st Endpoint Detection and Response (EDR) will be updated to SentinelOne’s “Petra SP5” release. This release delivers significant enhancements to the management console.

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Patch Management Engine (PME) v2.4.1.5153

We have released a hotfix update version of PME after yesterday’s release as per: Patch Management Engine (PME) v2.4.0.x released Some customers reported seeing errors where PME was attempting to use a named zip file. An example is as below. … Continue reading

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Patch Management Engine (PME) v2.4.0.x released

As announced on November 16th 2021 we are pleased to advise that pme v2.4.0 has gone live. This release contains a number of improvements. The key changes within this build are as below: Lastpatchscan.xml to include applicationid – Improves overall … Continue reading

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Patch Management Engine (PME) Released

As first announced on 21st October we are pleased to advise that the latest version of PME has now been released. This version of PME has a number of improvements and bug fixes with the most noteworthy below: Ensures an … Continue reading

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Advance Notice: Ecosystem Agent 2.2.1 scheduled for Wednesday October 20th for RMM

Please be advised RMM Integrated EDR users can expect to see a new Ecosystem agent (version 2.2.1) installed on Wednesday Oct 20th. It may take up to 4 hours to appear in your dashboard. This release brings in general improvements … Continue reading

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Advance Notice: Update for RMM Managed Antivirus Bitdefender (MAV-BD) 7.2.2.92 scheduled for week of October 4th

Please be advised we will be pushing an update for Managed Antivirus MAV-BD v7.2.2.92 available for all Modern Windows Operating Systems (Windows 7+ Windows Server 2008 R2+) starting Tuesday October 5th, available in all territories by the end of the … Continue reading

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ADVANCE NOTICE: EDR Linux agent update 21.7 GA (21.7.3.6)

We are pleased to announce that Tuesday October 5th, the Endpoint Detection and Response (EDR) product will be releasing a new Linux agent 21.7 GA (21.7.3.6) We strongly recommend upgrading these agents as soon as possible to provide the maximum … Continue reading

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