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Category Archives: MSP Remote Monitoring & Management service updates
EDR Update for RMM – Advanced Notice
Please be advised we will be releasing an update for RMM EDR users on Tuesday April 13 for all regions. This update contains agent side enhancements for downloading as well as resolves a number of customer facing issues detailed below. … Continue reading
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates
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Unquoted Service Path Vulnerability Update
On March 25, 2021, our partner, Omega Systems, reported that an unquoted service path vulnerability existed within our Windows Ecosystem Agent services for N-able™ RMM and N-central®. This vulnerability may allow a malicious actor to execute their own malicious payloads … Continue reading
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, N-central, Security Notices
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Final Reminder: Certificate Upgrade
Update March 8, 2021 The digital certificate for our SolarWinds MSP products has been revoked, as of 7:00PM EST on March 8, 2021. *********************************************************************************** March 3, 2021 As we have communicated, the digital certificate for our SolarWinds MSP products will … Continue reading
Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (RMM), Backup & Recovery (Standalone), Backup & Recovery release notes, Backup & Recovery service updates, Mail Assure, MSP Anywhere, MSP Mail, MSP Mail release notes, MSP Mail service updates, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, N-central, Passportal, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices, Take Control
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RMM Managed Antivirus (MAV-BD) Update
On Wednesday, February 24 an update request will be pushed out to all outdated Managed Antivirus (MAV-BD) devices. This is being done in preparation for the upcoming digital certificate revocation on March 8, 2021 to ensure continued operational capabilities by … Continue reading
Posted in MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates
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N-able RMM: Scheduled Maintenance with IP Address Change – US Territory, February 13 – REMINDER
As highlighted previously, we’ll be undertaking technical migration work for the US territory on Saturday February 13th. During the scheduled maintenance window, the RMM console and agent monitoring will be offline. All services will automatically resume once the maintenance is … Continue reading
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates
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Advance Notice: Update for RMM Managed Antivirus Bitdefender (MAV-BD) 6.6.23.329 scheduled for week of January 18th
Please be advised we will be pushing an update for Managed Antivirus MAV-BD v6.6.23.329 available for all Modern Windows Operating Systems (Windows 7+ Windows Server 2008 R2+) starting Tuesday January 19th, available in all territories by the end of the … Continue reading
Posted in MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates
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UPDATE: Digital Certificate Revocation Date Change
Update March 8, 2021 The digital certificate for our SolarWinds MSP products has been revoked, as of 7:00PM EST on March 8, 2021. *********************************************************************************** As an update to our previous notification, we have just received an extension on the revocation … Continue reading
Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (RMM), Backup & Recovery (Standalone), Backup & Recovery release notes, Backup & Recovery service updates, Mail Assure, MSP Anywhere, MSP Mail, MSP Mail release notes, MSP Mail service updates, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, N-central, Passportal, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices, Take Control
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Digital Certificate Update for MSP Products
As posted here: https://status.n-able.com/2020/12/17/digital-certificate-update-for-msp-products/, we made the decision to digitally re-sign some of our products and have requested (and received) a new digital certificate, which reflects a recertification of the authenticity of SolarWinds products, both current and future. As an … Continue reading
Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (RMM), Backup & Recovery (Standalone), Backup & Recovery release notes, Backup & Recovery service updates, Mail Assure, MSP Anywhere, MSP Mail, MSP Mail release notes, MSP Mail service updates, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, N-central, Passportal, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices, Take Control
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Digital Certificate Update for MSP Products
As you know, our systems experienced a supply chain attack on SolarWinds® Orion® Platform software, 2019.4 HF 5, 2020.2 with no hotfix installed,and 2020.2 HF 1. Based upon our current investigation, we have found no evidence that our SolarWinds MSP … Continue reading
Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (RMM), Backup & Recovery (Standalone), Backup & Recovery release notes, Backup & Recovery service updates, Mail Assure, MSP Anywhere, MSP Mail, MSP Mail release notes, MSP Mail service updates, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, Passportal, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices, Take Control
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EDR UK & EMEA: Scheduled Maintenance – December 16th
Please note that on Wednesday December 16th we will be undertaking technical migration work for the UK & EMEA Endpoint Detection and Response (EDR) Territory. During the scheduled maintenance window, the EDR Management console will be unavailable for both Standalone … Continue reading
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