Category Archives: MSP Remote Monitoring & Management service updates

Advance Notice: EDR Mac 22.1 GA and Linux Agent Update

We are pleased to announce that Tuesday, June 14, the Endpoint Detection and Response (EDR) product will be releasing new agents for both Mac and Linux. The Mac agent will see an update to 22.1 GA (22.1.2.6102) and the Linux … Continue reading

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Advance Notice RMM Managed Antivirus (MAV-BD) Scheduled Maintenance Window

Please be advised of an upcoming 2-hour Maintenance window for RMM Managed Antivirus (MAV-BD) starting Thursday June 9th for infrastructure updates. During this Maintenance window, you may experience intermittent outages in the RMM dashboard. Please see below for full details … Continue reading

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ADVANCE NOTICE:  EDR “Rio” SP4 Release Announcement

We are pleased to announce that on Wednesday May 25th Endpoint Detection and Response (EDR) will be updated to SentinelOne’s “Rio SP4” release. This release delivers significant enhancements to the management console. Excited to share some of the highlights below … Continue reading

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Patch Management – New 3rd Party Applications

Continuing our progress of increasing the number of supported applications we are delighted to announce a further 3 are being added to Patch Management within the next 24 hours for both RMM and N-central. These are  LibreOffice Pidgin UltraVNC Applications … Continue reading

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Advance Notice RMM EDR Integrated users Update scheduled April 26th and April 27th

Please be advised our RMM integrated EDR users can expect to see an update take place throughout the regions between April 26th to April 27th.  The full maintenance window schedule, and detailed changes are available below:

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Advance Notice RMM EDR Integrated users Update scheduled April 26th

Please be advised our integrated EDR users can expect to see an update to the RMM Ecosystem agent (3.0.2.2121). This update will take place throughout the regions between April 26th to April 28th .  The full maintenance window schedule, and … Continue reading

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N-able RMM: Mac and Linux Update, New Agents

We’re pleased to let you know that this week’s RMM release includes an important update to Mac and Linux policies and 2 new Windows agents. Here are all the details! Mac and Linux Partners can now set a default monitoring … Continue reading

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ADVANCE NOTICE:  EDR “Queensland” SP3 Pre-Release Announcement

We are pleased to announce that on Wednesday February 16th Endpoint Detection and Response (EDR) will be updated to SentinelOne’s “Queensland SP3” release. This release delivers significant enhancements to the management console.

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Advanced Notice: EDR Update scheduled for release Wednesday, January 26

Please be advised RMM Integrated EDR users can expect to see a new Ecosystem Agent (version 2.2.2) installed on Wednesday, January 26 at 1pm EST. It may take up to 4 hours to appear in your dashboard. Available with this … Continue reading

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Apache Log4j Vulnerability – Updated 12 p.m. EST, December 15, 2021

Updated 2:30 p.m. EST, December 20, 2021 The Apache Software Foundation (ASF) has rolled out another update – version 2.17.0 – for its Java-based open-source logging library Log4j to address a third security vulnerability first discovered December 10, 2021. In response, … Continue reading

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