Category Archives: MSP Remote Monitoring & Management service updates

Advance Notice: Update for RMM Managed Antivirus Bitdefender (MAV-BD) 6.6.27.390 scheduled for week of June 14th

Please be advised the release for Ecosystem Agent 1.3.2 scheduled for today will be postponed until Monday due to unforeseen circumstances. For full details of this release please see the Advance Notice post. The new schedule window is below. The scheduled … Continue reading →

Please be advised RMM Integrated EDR users can expect to see a new Ecosystem Agent (version 1.3.2) installed on June 3rd at 1pm EST. It may take up to 4 hours to appear in your dashboard. Available with this release … Continue reading →

Please be advised RMM Integrated EDR users can expect to see a new Ecosystem agent installed on May 17th at 1pm EST. It may take up to 4 hours to appear in your dashboard. Available with this release you can … Continue reading →

On Monday, May 17th an update/upgrade request will be pushed out to all outdated RMM Managed Antivirus (Mav-BD) devices, bringing them to our latest version 6.6.23.330. This is being done to ensure all devices receive our new security certificates in … Continue reading →

We are pleased to announce that on Tuesday April 27, 2021 Endpoint Detection and Response (EDR) will be updated to include the latest Mac Agent 4.7 SP1 bringing with it support for macOS Big Sur 11.3. This agent also includes … Continue reading →

Please be advised we will be releasing an update for EDR users on Tuesday April 27 for all regions. This update addresses the following customer facing issues detailed below. The Scheduled Maintenance window is:

Apple is expected to GA macOS 11.3 today, April 20th 2021. We have been advised by SentinelOne an interoperability issue exists with the SentinelOne agent, which will cause the agent to become unresponsive and prevents the ability to upgrade. SentinelOne … Continue reading →

Please be advised we will be releasing an update for RMM EDR users on Tuesday April 13 for all regions. This update contains agent side enhancements for downloading as well as resolves a number of customer facing issues detailed below. … Continue reading →