Category Archives: MSP Remote Monitoring & Management

N-able RMM: New Column for Agent Version, Improved Add Device Wizard

Here are the release notes for this week’s RMM update, which is expected to be available to all partners by middle of the week: Quickly See the Agent Version with a New North Pane Column We’re adding a new column … Continue reading

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Patch Management Update (KB5003173)

Due to continued issues with Microsoft Update KB5003173 we will be removing it from our Patching Engines. This means it will no longer be detectable, nor installable via PME. Microsoft have superseded this patch with the release of KB5004476 which … Continue reading

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Advance Notice: Update for RMM Managed Antivirus Bitdefender (MAV-BD) 6.6.27.390 scheduled for week of June 14th

Advance Notice: Update for RMM Managed Antivirus Bitdefender (MAV-BD) 6.6.27.390 scheduled for week of June 14th

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N-able RMM: Advisory Regarding a Compatibility Issue with Chrome and Chrome-based Browsers v91 – RESOLVED

Update 10 June: Please note that this issue has been resolved. We are working to resolve a compatibility issue between Chrome and Chrome-based browsers’ latest version, v91, and RMM. The v91 update was recently made available for Chrome and the … Continue reading

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Patch Management Engine Update

An important update for PME has been scheduled for today. This update includes an important bug fix to how we aggregate data for Windows Updates when Microsoft release more than 1 patch using the same KB information. The engine version … Continue reading

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Advance Notice: EDR Update scheduled for release June 3rd (Postponed until Monday June 7th)

Please be advised the release for Ecosystem Agent 1.3.2 scheduled for today will be postponed until Monday due to unforeseen circumstances. For full details of this release please see the Advance Notice post. The new schedule window is below. The scheduled … Continue reading

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Advance Notice: EDR Update scheduled for release June 3rd

Please be advised RMM Integrated EDR users can expect to see a new Ecosystem Agent (version 1.3.2) installed on June 3rd at 1pm EST. It may take up to 4 hours to appear in your dashboard. Available with this release … Continue reading

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Patch Management Improvement Update

Hello Everyone, A small change can often have a big impact! Today we are very pleased to release an improvement to the way we handle the Google Chrome Update process. Historically Chrome was unable to be updated whilst it was … Continue reading

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N-Able Passportal – Service Update and new features for Browser Extension 3.17.0

Passportal service update has addressed the following bugs: Automated Workflows – Dynamic Tags not working Automated Workflows – Running against disabled clients SW RMM – Assets synced not being updated with new information Autotask PSA – Stopped syncing assets Autotask … Continue reading

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Advance Notice: RMM Integrated EDR update

Please be advised RMM Integrated EDR users can expect to see a new Ecosystem agent installed on May 17th at 1pm EST. It may take up to 4 hours to appear in your dashboard. Available with this release you can … Continue reading

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