Category Archives: MSP Mail

N-able and Spring4Shell(CVE-2022-22965)

Update after SWI noticeUpdated April 6, 2022 N-able has been closely monitoring details as they’ve emerged around the Spring4Shell vulnerability, which has received quite a bit of attention over the last week. The N-able security team began to investigate any … Continue reading

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Apache Log4j Vulnerability – Updated 1:00 p.m. EST, December 22, 2021

Updated: December 21, 2021 Risk Intelligence deployed appropriate patches as of 4 1.m. EST December 21, 2021. Original Post: As you may know, a vulnerability within the Apache Log4j tool was identified on Friday, December 10, 2021 – tracked as CVE-2021-44228. … Continue reading

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Apache Log4j Vulnerability – Updated 12 p.m. EST, December 15, 2021

Updated 2:30 p.m. EST, December 20, 2021 The Apache Software Foundation (ASF) has rolled out another update – version 2.17.0 – for its Java-based open-source logging library Log4j to address a third security vulnerability first discovered December 10, 2021. In response, … Continue reading

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Final Reminder: Certificate Upgrade

Update March 8, 2021 The digital certificate for our SolarWinds MSP products has been revoked, as of 7:00PM EST on March 8, 2021. *********************************************************************************** March 3, 2021 As we have communicated, the digital certificate for our SolarWinds MSP products will … Continue reading

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UPDATE: Digital Certificate Revocation Date Change

Update March 8, 2021 The digital certificate for our SolarWinds MSP products has been revoked, as of 7:00PM EST on March 8, 2021. *********************************************************************************** As an update to our previous notification, we have just received an extension on the revocation … Continue reading

Posted in Cove Data Protection, Cove Data Protection release notes, Cove Data Protection service updates, Mail Assure, MSP Anywhere, MSP Mail, MSP Mail release notes, MSP Mail service updates, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, N-central, Passportal, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices, Take Control | Comments Off on UPDATE: Digital Certificate Revocation Date Change

Digital Certificate Update for MSP Products

As posted here: https://status.n-able.com/2020/12/17/digital-certificate-update-for-msp-products/, we made the decision to digitally re-sign some of our products and have requested (and received) a new digital certificate, which reflects a recertification of the authenticity of SolarWinds products, both current and future. As an … Continue reading

Posted in Cove Data Protection, Cove Data Protection release notes, Cove Data Protection service updates, Mail Assure, MSP Anywhere, MSP Mail, MSP Mail release notes, MSP Mail service updates, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, N-central, Passportal, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices, Take Control | Comments Off on Digital Certificate Update for MSP Products

Digital Certificate Update for MSP Products

As you know, our systems experienced a supply chain attack on SolarWinds® Orion® Platform software, 2019.4 HF 5, 2020.2 with no hotfix installed,and 2020.2 HF 1. Based upon our current investigation, we have found no evidence that our SolarWinds MSP … Continue reading

Posted in Cove Data Protection, Cove Data Protection release notes, Cove Data Protection service updates, Mail Assure, MSP Anywhere, MSP Mail, MSP Mail release notes, MSP Mail service updates, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, Passportal, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices, Take Control | Comments Off on Digital Certificate Update for MSP Products

MSP Mail End-of-Life Notification

We are completing the migration of MSP Mail / MAX Mail to Mail Assure. Please make note of the following actions and deadlines associated with the final stage of migration.

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January 23rd: Support System Outage – RESOLVED

As you may know, Salesforce is experiencing a widespread outage. As a result, some customers are experiencing intermittent error messages when trying to reach/access support via all support channels.

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Announcing the launch of Mail Assure

We are excited to announce the release of SolarWinds Mail Assure, bringing best-in-class mail protection and archiving to the SolarWinds MSP portfolio. With over two million monitored domains and a history of virtually no unscheduled downtime, Mail Assure delivers time-proven … Continue reading

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