Author Archives: Rob Douthitt

About Rob Douthitt

SolarWinds Product Manager

SolarWinds EDR: Upgrade and Outage

Posted on November 7, 2019 by Rob Douthitt

Great news! The much-anticipated upgrade to the SolarWinds Endpoint Detection and Response (EDR) product to the SentinelOne “Houston” release will occur this Sunday, 10-November-2019. An extended dashboard outage is planned.

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SolarWinds Risk Intelligence: Release 2.21

Posted on August 6, 2019 by Rob Douthitt

We’re pleased to let you know that we have just released a new Risk Intelligence update that contains a new installation feature and few bug fixes.

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SolarWinds Risk Intelligence: Release 2.20

Posted on July 3, 2019 by Rob Douthitt

We’re pleased to let you know that we have just released a new Risk Intelligence update that contains a few bug fixes.

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SolarWinds Risk Intelligence: Update Release, 17-May

Posted on May 17, 2018 by Rob Douthitt

We’re pleased to introduce the new Risk Intelligence Expanded Data Breach Risk Scan (ExDBRS). Today, we will add this new scan to the RMM Risk Intelligence policies and the Risk Intelligence standalone products. The Expanded Data Breach Risk Scan will … Continue reading →

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SolarWinds Risk Intelligence: Update Release, 12-April

Posted on April 12, 2018 by Rob Douthitt

We’re pleased to share the latest set of updates for SolarWinds Risk Intelligence. What’s new: All analytic reports will now show a rolling 1-year time period. This will reduce the volume and improve the focus of scan data added to the … Continue reading →

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SolarWinds RMM: NetPath Release Candidate (RC) Now Available

Posted on February 12, 2018 by Rob Douthitt

We are excited to announce our newest SolarWinds® RMM feature, NetPath™. NetPath rolls out to all territories as a Release Candidate (RC) today. SolarWinds is taking the NetPath feature available in Network Performance Monitor (NPM) and integrating it into RMM. … Continue reading →

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MSP RMM: Web Protection Reporting System Outage – EU West Service Only -RESOLVED

Posted on July 24, 2017 by Rob Douthitt

14:15 BST  – We are currently experiencing an issue with our Web Protection reporting system. The South Pane, Overview, and Report Builder functions are impacted and will be unavailable during this outage. Endpoint Web Protection will continue to operate normally. 15:27 … Continue reading →

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MSP Risk Intelligence Update

Posted on July 20, 2017 by Rob Douthitt

We’re pleased to let you know the next MSP Risk Intelligence release is now available. This update contains a set of features, bug fixes, and two new rulesets. Summary for Service Release – Improvements, bug fixes and new rulesets – RI … Continue reading →

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MSP Risk Intelligence Update

Posted on July 8, 2017 by Rob Douthitt

We’re pleased to let you know the next MSP Risk Intelligence release is now available. This update contains a set of updates, bug fixes, and rulesets. Summary for Service Release – Customer support priorities and bug fixes – RI Service 2017.7.1 … Continue reading →

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MSP RMM: Web Protection Reporting System Outage – Americas Only – RESOLVED

Posted on July 7, 2017 by Rob Douthitt

12:16 AM ET  – We are currently experiencing an issue with our Web Protection reporting system. The South pane, Overview, and Report Builder functions are impacted and will be unavailable during this outage. Endpoint Web Protection will continue to operate normally. … Continue reading →

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