Author Archives: Chris Reid

N-able N-central: Upcoming Upgrade To The Hosted (NCOD) Environment

Posted on April 8, 2021 by Chris Reid

We’re pleased to announce that the hosted N-central (NCOD) environment will be upgraded to HF2 for N-central 2021.1. The upgrade schedule for all geographies is listed below; detailed status updates will be made available on the N-able Uptime page as … Continue reading →

Posted in N-central | Comments Off on N-able N-central: Upcoming Upgrade To The Hosted (NCOD) Environment

N-central 2021.1 Release Notes

Posted on March 23, 2021 by Chris Reid

Hello! We are very excited to announce that N-central 2021.1 went GA this past weekend, and is now available for download! For a complete list of the changes in this release, read on! To access the documentation, or to grab the … Continue reading →

Posted in N-central | Comments Off on N-central 2021.1 Release Notes

Patch Management Engine (PME) 2.0.0 Release Notes

Posted on March 17, 2021 by Chris Reid

UPDATE (March 19th): In order to provide our Partners with additional time to adjust to the changes in v2.0.0 of the PME, we have delayed the rollout in North America and Europe to April 1st. Hello Everyone, We are currently … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, N-central | Comments Off on Patch Management Engine (PME) 2.0.0 Release Notes

N-able Remote Control Outage – RDP/SSH/Web Page

Posted on January 14, 2021 by Chris Reid

We are currently experiencing an issue impacting the use of RDP, SSH and Web Page remote control in N-central. The failure message indicates that the digital certificate used by the Java-based remote control launcher has been revoked. N-central versions 2020.1 … Continue reading →

Posted in N-central | Comments Off on N-able Remote Control Outage – RDP/SSH/Web Page

SUPERNOVA UPDATE AND FAQ – DECEMBER 24, 2020

Posted on December 24, 2020 by Chris Reid

What is SUPERNOVA? Over the last few days, you may have become aware of reported malware, now referred to as SUPERNOVA. Based on our investigation, this malware could be deployed through an exploitation of a vulnerability in the Orion Platform. … Continue reading →

Posted in MSP Remote Monitoring & Management release notes | Comments Off on SUPERNOVA UPDATE AND FAQ – DECEMBER 24, 2020

SolarWinds N-central ON-DEMAND (NCOD): Digital Certificate Update

Posted on December 18, 2020 by Chris Reid

Following our previous note regarding a digital certificate update, and the subsequent release of updated N-central binaries, we are planning to upgrade the hosted N-central On-Demand (NCOD) environment to HF5 for N-central 2020.1. The upgrade schedule is available here: https://community.solarwindsmsp.com/Support/N-central-Hosted; please check … Continue reading →

Posted in MSP Remote Monitoring & Management release notes | Comments Off on SolarWinds N-central ON-DEMAND (NCOD): Digital Certificate Update

SolarWinds N-central: Digital Certificate Update

Posted on December 18, 2020 by Chris Reid

Following our previous note regarding a digital certificate update, we are posting updates via the following releases: HF5 for N-central 2020.1 HF8 for N-central 12.3 HF5 for N-central 12.2 SP1 Coming Soon: Report Manager We will also be releasing updates … Continue reading →

Posted in N-central | Comments Off on SolarWinds N-central: Digital Certificate Update

SolarWinds RMM: Support for Ubiquiti and Mikrotik Devices, RBM Update

Posted on June 4, 2019 by Chris Reid

Hot on the heels of the Custom Check Wizard, the Network Devices module has been updated to support the discovery and monitoring of Ubiquiti “Unifi” devices, as well as Mikrotik devices. For Ubiquiti Unifi devices, RMM now discovers the Manufacturer, … Continue reading →

Posted in MSP Remote Monitoring & Management release notes | Comments Off on SolarWinds RMM: Support for Ubiquiti and Mikrotik Devices, RBM Update

Available Now – Monitor your Network Devices in RMM – The Network Devices module is GA

Posted on October 23, 2018 by Chris Reid

We’re excited to announce that the General Availability (GA) build of the Network Devices module is now live. The Network Devices module is a significant new update to RMM that is designed to allow you to more easily discover and … Continue reading →

Posted in MSP Remote Monitoring & Management release notes | Comments Off on Available Now – Monitor your Network Devices in RMM – The Network Devices module is GA

Available Now: Network Devices Release Candidate (RC)

Posted on October 2, 2018 by Chris Reid

We’re excited to announce that the Release Candidate (RC) build of the Network Devices module is now live. We are also making it available to you, at no charge, for the month of October. The Network Devices module is a … Continue reading →

Posted in MSP Remote Monitoring & Management release notes | Comments Off on Available Now: Network Devices Release Candidate (RC)