Monthly Archives: June 2021

Passportal Update – Post Import Log Table V1 and Service Update

Passportal has released an update to our document importer providing our partners visibility into where all errors occurred during their portal import. This table will show you exactly where in each csv the errors occurred preventing that credential/documentation piece from … Continue reading

Posted in Passportal | Tagged , | Comments Off on Passportal Update – Post Import Log Table V1 and Service Update

N-able RMM: New Column for Agent Version, Improved Add Device Wizard

Here are the release notes for this week’s RMM update, which is expected to be available to all partners by middle of the week: Quickly See the Agent Version with a New North Pane Column We’re adding a new column … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes | Comments Off on N-able RMM: New Column for Agent Version, Improved Add Device Wizard

Patch Management Update (KB5003173)

Due to continued issues with Microsoft Update KB5003173 we will be removing it from our Patching Engines. This means it will no longer be detectable, nor installable via PME. Microsoft have superseded this patch with the release of KB5004476 which … Continue reading

Posted in MSP Remote Monitoring & Management release notes, N-central | Comments Off on Patch Management Update (KB5003173)

N-able Backup Release 21.6

We’re pleased to announce that N-able™ Backup Release 21.6 is now available, bringing extended data retention to Microsoft 365™ OneDrive® and SharePoint®, further improvements to the restore speed of OneDrive and Exchange™, and advance notice of coming operational email address … Continue reading

Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (Standalone), Backup & Recovery release notes | Tagged , , | Comments Off on N-able Backup Release 21.6

Advance Notice: Update for AV Defender 6.6.27.390 scheduled for Wednesday June 16th

Please be advised we will be pushing an update to activated N-central servers as of Wednesday June 16th for AV Defender (6.6.27.390). This will be available for updates at this time. Release Notes will be available on the Community Resource … Continue reading

Posted in N-central | Comments Off on Advance Notice: Update for AV Defender 6.6.27.390 scheduled for Wednesday June 16th

Passportal Feature Update: Temporary Removal of One-Way Azure Sync

Passportal strives to discover potential vulnerabilities or weaknesses in our products and work to eliminate the risk of bad actors successfully exploiting such vulnerabilities. After a close internal analysis of the Azure® and Microsoft 365™ sync feature that allows you … Continue reading

Posted in Passportal | Tagged | Comments Off on Passportal Feature Update: Temporary Removal of One-Way Azure Sync

Passportal Update – Webportal 2021.6.9 and Extension 3.18.0

Bugs & Improvements Change ‘TOTP code’ label to ‘TOTP secret key’ Update to Slack webhook url Global search lists articles with restricted access Empty grey square taking up screen space on import screen

Posted in Passportal | Tagged | Comments Off on Passportal Update – Webportal 2021.6.9 and Extension 3.18.0

Advance Notice: Update for RMM Managed Antivirus Bitdefender (MAV-BD) 6.6.27.390 scheduled for week of June 14th

Advance Notice: Update for RMM Managed Antivirus Bitdefender (MAV-BD) 6.6.27.390 scheduled for week of June 14th

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates | Comments Off on Advance Notice: Update for RMM Managed Antivirus Bitdefender (MAV-BD) 6.6.27.390 scheduled for week of June 14th

MSP Manager Update

Tomorrow we will be releasing minor update v4.30.8 to MSP Manager which changes the way we handle JWT tokens. Whilst this will be released out of hours, please note that anyone logged in during the update will likely be prompted … Continue reading

Posted in MSP Manager | Comments Off on MSP Manager Update

N-able RMM: Advisory Regarding a Compatibility Issue with Chrome and Chrome-based Browsers v91 – RESOLVED

Update 10 June: Please note that this issue has been resolved. We are working to resolve a compatibility issue between Chrome and Chrome-based browsers’ latest version, v91, and RMM. The v91 update was recently made available for Chrome and the … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes | Comments Off on N-able RMM: Advisory Regarding a Compatibility Issue with Chrome and Chrome-based Browsers v91 – RESOLVED