Advance Notice: RMM Integrated EDR update

Please be advised RMM Integrated EDR users can expect to see a new Ecosystem agent installed on May 17th at 1pm EST. It may take up to 4 hours to appear in your dashboard. Available with this release you can expect to see the following:


  • Improved EDR installation reliability by:
    • Improving connection stability
    • Reduced the number of calls Ecosystem agent makes to the server
    • Improved processing of configuration received by the Ecosystem agent at connection time

Bug Fixes:

  • Pending State:  An issue that may cause a device to remain in a Pending state has now been resolved for EDR devices.
  • Installation Fails: An issue that may block a device from installing has now been resolved for EDR devices.
  • Shortcut removed: An unintended shortcut link to Ecosystem agent in the Start Menu has been removed

There is no downtime or user action required.

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