Monthly Archives: April 2021

Mandatory 2FA Coming Soon to Mail Assure

N-able Mail Assure partners will be required to enable 2FA in order to access the dashboard, as of the 30th of May, 2021. Continue reading

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N-able Passportal: Reminder Mandatory MFA is coming May 10th and Passportal is retiring some MFA options

In keeping with industry best practices to help protect you and your data, users of N-able Passportal will be required to enable multi-factor authentication (MFA) in order to continue using the product, as of the upcoming May 10th, 2021 release. … Continue reading

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N-able RMM: Service Release with Apple Device Management Enhancements

Here’s a quick summary of what’s in store this week for RMM… Apple Device Management – New ‘Remote Wipe’ Command We’ll be adding another remote command option for Mac workstations that are enrolled in RMM’s Apple Device Management (ADM) system: … Continue reading

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EDR Update: Advance Notice Coming Tuesday April 27th Mac Agent 4.7 SP1 (4.7.11.5281)

We are pleased to announce that on Tuesday April 27, 2021 Endpoint Detection and Response (EDR) will be updated to include the latest Mac Agent 4.7 SP1 bringing with it support for macOS Big Sur 11.3. This agent also includes … Continue reading

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EDR Update for RMM – Advanced Notice Scheduled Maintenance Tuesday April 27th

Please be advised we will be releasing an update for EDR users on Tuesday April 27 for all regions. This update addresses the following customer facing issues detailed below. The Scheduled Maintenance window is:

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Updated Xero Integration

As announced on 9th April 2021 we are pleased to release an updated Integration with Xero scheduled for roll out starting today. OAuth1 Updated to OAuth2 MSP Manager takes your security seriously, and we constantly review our security posture, particularly … Continue reading

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N-able Passportal – Weekly Service Update and Mandatory MFA Reminder

REMINDER – MANDATORY MFA IS COMING FOR ALL LOGINS INTO PASSPORTAL In keeping with industry best practices to help protect you and your data, users of N-able Passportal will be required to enable multi-factor authentication (MFA) in order to continue … Continue reading

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EDR Notice: SentinelOne advises upcoming Apple macOS 11.3 is NOT supported with EDR at this time

Apple is expected to GA macOS 11.3 today, April 20th 2021. We have been advised by SentinelOne an interoperability issue exists with the SentinelOne agent, which will cause the agent to become unresponsive and prevents the ability to upgrade. SentinelOne … Continue reading

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ADVANCE NOTICE: Scheduled Maintenance Window For The NCOD (Hosted N-central) Environments

Please note that this coming weekend, we will be performing maintenance on the NCOD (hosted N-central) environments. The upgrade schedule for all geographies is listed below; detailed status updates will be made available on the N-able Uptime page as the upgrades proceed: … Continue reading

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ADVANCE NOTICE: EDR “North Pole” SP1 and Agent Update Pre-Release Announcement

We are pleased to announce that on Wednesday April 21, 2021 Endpoint Detection and Response (EDR) product will be updated to SentinelOne’s “North Pole SP1” release. This release delivers significant enhancements to the management console, as well as updated version … Continue reading

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