Monthly Archives: February 2021

N-able Passportal – TOTP MFA Feature Release

The Passportal team is happy to announce that the per credential TOTP MFA feature has begun rolling out for the web-portal and the browser extension. Our release into the mobile app will follow in a few weeks. What is this … Continue reading

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N-able Passportal – Service Update 2021.2.19 and Agent upgrade 4.6.0.0

Fixed Bugs Runbooks getting stuck in progress Editing Site Users showing incorrect clients Org Keys with certain special characters causing issues on document import ConnectWise Manage integration getting stuck when ‘auto-match all’ selected on integration setup Datto Autotask integration getting … Continue reading

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RMM Managed Antivirus (MAV-BD) Update

On Wednesday, February 24 an update request will be pushed out to all outdated Managed Antivirus (MAV-BD) devices. This is being done in preparation for the upcoming digital certificate revocation on March 8, 2021 to ensure continued operational capabilities by … Continue reading

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N-able Backup Release 21.2

SolarWinds® Backup release 21.2 brings further improvements to the Backup for Microsoft 365 user interface, as well as mandatory two-factor authentication.

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N-able RMM: Apple Device Management Updates, Boot Camps, New Windows RC Agent

To start, here’s a quick summary of the updates we put out in January to start the year off… including enhanced iOS support with Apple Device Management, remote access for network devices, a new Linux agent with Raspberry Pi support, … Continue reading

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N-able RMM: Scheduled Maintenance with IP Address Change – US Territory, February 13 – REMINDER

As highlighted previously, we’ll be undertaking technical migration work for the US territory on Saturday February 13th. During the scheduled maintenance window, the RMM console and agent monitoring will be offline. All services will automatically resume once the maintenance is … Continue reading

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N-able EDR: “Machu Picchu SP4” and Agent Update Now live

Today the EDR Management Console completed the upgrade to Machu Picchu SP4. The Agent updates have also been made available for Windows 4.6 SP1, Mac 4.6 and Linux 4.5. Please review the earlier post for full details.

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ADVANCE NOTICE: SolarWinds EDR: “Machu Picchu SP4” and Agent Update Pre-Release Announcement

We are pleased to announce that on Wednesday, February 10th, 2021, the SolarWinds Endpoint Detection and Response (EDR) product will be updated to the SentinelOne “Machu Picchu SP4” release. This release delivers significant enhancements to the management console, as well … Continue reading

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N-able Passportal – Service Update 2021.2.3 and Agent upgrade 4.5.9.0

Fixed Bugs Automated Workflows not sending emails on License Expiration Subdomained Site licenses causing users to resign in when attempting to get to “Favorites” Client dropdown box visual issue Legacy Customer Billing Update All Passportal legacy customers currently being billed … Continue reading

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N-able RMM: Scheduled Maintenance with IP Address Change – US Territory, February 13

Please note that on Saturday February 13th we’ll be undertaking technical migration work for the US territory. During the scheduled maintenance window, the RMM console and agent monitoring will be offline. All services will automatically resume once the maintenance is … Continue reading

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