We’re pleased to let you know that this week’s RMM release is currently rolling out across the territories, and is expected to be available to all partners by Thursday.

In this update we are promoting the Windows 10.9.12 Agent to be the new ‘Generally Available’ (GA) Agent. In includes hardening improvements for both Patch Management and Take Control feature installs. Please upgrade your devices to use the new agent to ensure you have the latest updates.

• Important: Make sure you update the agent version on all your devices regularly to take advantage of feature enhancements, bug fixes and security updates. Go to ‘Agent’ > ‘Agent Auto-update Settings’ to upgrade your devices.

We’re also pleased to highlight an improvement to technician notes in RMM. Going forward, there’s no longer a maximum number of days for how long the notes will show. It means that notes you add will stay visible for as long as you care to keep them.

In addition, we have several performance updates and bug fixes in this week’s release. Please see below for details…

Summary for Service Release
– Service release with new Windows GA Agent
– RMM Console v2020.05.13
– Windows Agent v10.9.12 GA

RMM Console v2020.05.13
UPDATE: Removed notes ‘length of time’ display restriction so they always show
BUGFIX: Ensure notes in the north pane and south pane are in sync
BUGFIX: Ensure the ‘Lockdown Machine’ automated task runs successfully when deleting mapped drives
BUGFIX: Resolve issue with ESXi script checks passing but displaying ‘Unknown Error’
BUGFIX: Resolve issue with ‘OK’ button not clickable when on Edit Device dialog
BUGFIX: Ensure monitoring template does not apply a check frequency change when associated checkbox is not selected
BUGFIX: Update to correctly show German language characters in client report emails

Windows Agent v10.9.12 GA
Windows Agent 10.9.12 includes the updates since the current production Agent v10.9.9:

Windows RC Agent v10.9.12
BUGFIX: Update to F-Secure Antivirus in the Antivirus Update Check

Windows RC Agent v10.9.11
UPDATE: Install Patch Management Engine 1.1.13 at time of agent install

Windows RC Agent 10.9.10
BUGFIX: Addresses issue which can cause the Take Control button to disappear