Solarwinds RMM: Dashboard release with new Agent RC

We’re very pleased to confirm the latest SolarWinds RMM update is now available to customers in all territories. This week’s release includes a new RC windows Agent (10.6.0), promotes MacOS Agent 2.2.0 to GA and introduces a new MacOS RC Agent (2.2.1).

Summary for release:
– Introducing ConnectWise migration Wizard
– RC Agent 10.6.0
– Upgrade of Backup & Recovery Agent to 16.11
– Improved Performance of AV checks
– Mac Agent 2.2.0 promoted to GA
– RC Mac Agent 2.2.1

Dashboard 6.47
FEATURE: Implement ConnectWise Migration Wizard
FEATURE: Updated PSA connection strategy for ConnectWise
BUGFIX: Resolve issue with the AVG update check to include AVG versions 16 and 17

Agent 10.6.0 RC*
UPDATE: Upgrade of Backup & Recovery agent to 16.11 (infrastructure, no customer facing changes)
UPDATE: Performance update to the Antivirus check for faster processing and results
BUGFIX: Resolve issue with the Antivirus Update Check to support AVG versions 16 and 17
BUGFIX: Updated detection for Panda Cloud Office Protection 6 in the Antivirus Update Check to include Panda Endpoint Protection Version 7.70.0 and Panda Agent Version 7.80.0
BUGFIX: Ensure System Tray feature adheres to 50 character limit

Mac Agent 2.2.1 RC
BUGFIX: Resolves issue where RMM may delete a customer’s standalone TeamViewer install​
BUGFIX: Resolve issue around install/uninstall​

* Important: Antivirus Update Check URL from Agent 10.6.0
Windows Monitoring Agent 10.6.0 introduced a change to the definition comparison process for the Antivirus Update Check.

From this release, the Agent queries a CloudFront address over a secure connection to retrieve the information required to determine whether the installed Antivirus product’s definitions are within the threshold or out-of-date.

To ensure the Agent can retrieve this information from CloudFront, we suggest that you whitelist the address below in your firewall or web-filtering software.

Please note that Amazon’s CloudFront Global Edge Network was utilized for this service, as it provides a consistent, high availability platform accessible from multiple geographically located download addresses. This CloudFront address is strictly used to query and retrieve the Antivirus Update information, it is not used in any other capacity

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