We’re planning to perform systems maintenance to MSP Remote Monitoring & Management on Saturday, 14th January. The work will affect RMM Dashboard access and services in the North and South America region. Other regions are not affected. As is our normal practice, the work will be performed out of office hours to minimise disruption.

The maintenance schedule is as follows:

• North & South America – 2:00am to 6:00am EDT, Jan 14th

During this time, we’ll be performing essential maintenance to our firewalls. We expect downtime of around half an hour within this window, at which point the RMM Dashboard won’t be available.

Services on end-point devices, including Managed Antivirus, Patch Management, Web Protection and Backup & Recovery, are not affected and will continue to perform as normal during this period.