We’re pleased to let you know that we’ve released an update to the Take Control ‘viewer’ module, so it will run TeamViewer’s latest version, TeamViewer v12. This is in preparation for a v12 update to the Take Control ‘host’ component for TeamViewer in January.

To take advantage, go to ‘Remote Access’ in the top menu bar and download the new viewer. This update is now available in all Dashboard territories.

Summary for Service Release
– TeamViewer update for Take Control
– Dashboard v6.35.2, v6.35.3
– No Agent change

Dashboard v6.35.2
UPDATE: Update the Take Control viewer module to use TeamViewer v12

Dashboard v6.35.3
BUGFIX: Resolve a sync issue between Dashboard and WallChart to ensure the correct status is shown for the integrated features