We’re pleased to confirm the latest Dashboard release is rolling out across the territories, and will be available to all customers by Thursday tomorrow. In today’s update, a whole line-up of great feature enhancements becomes generally available (GA):
- Enhanced Take Control with engine selection: MSP Anywhere or TeamViewer
- Faster server overdue alerting, up to 1 minute for critical infrastructure
- Support for upstream proxies in Site Concentrator
- A new Mac Agent built on top of our real-time architecture for faster monitoring
In addition, we have an update to make the Site Installation Package feature easier to use. There is also a name change to one of the integrated features: Going forward, ‘Managed Online Backup’ is called ‘Backup & Recovery’, bringing it inline with MSP Backup & Recovery, the market-leading standalone solution.
Click here to find out more, including links to screenshots and details on how to take advantage of this latest set of updates.
Summary for Service Release
– New MSP Anywhere-powered Take Control GA, Faster Server Overdue Alerts GA, Site Concentrator enhancements GA, Windows and Mac Agent GA, Backup & Reccovery feature name update
– Dashboard v6.35
– Windows Agent v10.5.4 GA, Mac Agent 2.1.0 GA, new Mac RC Agent v2.1.1
Dashboard 6.35
UPDATE: MSP Anywhere-powered Take Control promoted to GA, with the option for users to select their preferred Take Control engine
UPDATE: Site Installation Package dialog updated to remove the Agent Key password requirement and to make it Client Group aware
UPDATE: ‘Managed Online Backup’ is renamed ‘Backup & Recovery’
KNOWN ISSUE: The Take Control engine selection in the Settings rollout tree will revert back to TeamViewer as part of the release. Following the Dashboard release, customers can re-select MSP Anywhere as the preferred Take Control engine at policy level in the Settings dialog going forward.
KNOWN ISSUE: The RMM mobile apps do not yet support MSP-Anywhere based Take Control. We are working on a mobile app update to add this and expect to release this soon.
Mac Agent 2.1.1 RC
BUGFIX: Resolve issue with running script checks
BUGFIX: Resolve issue with script parameter handling
Windows Agent 10.5.4 GA
Agent 10.5.4 includes all the updates since the current production Agent v10.4.3:
Agent 10.5.4 RC
UPDATE: Feature pack update to TeamViewer-powered Take Control (no customer-facing changes)
Agent 10.5.3 RC
UPDATE: Improved fail-over mechanism for environments with upstream proxy servers
UPDATE: Add support for Kaspersky 2015, 2016 and 2017 in AV Update check
UPDATE: Automated Take Control debug log collection
UPDATE: Updated Risk Intelligence components
BUGFIX: Fix issue with Altaro Hyper-V Backup check
BUGFIX: Fix issue with ShadowProtect SPX
BUGFIX: Resolve issue with Patch installation
Agent 10.5.2 RC
UPDATE: Improved fail-over mechanism for environments with upstream proxy servers
UPDATE: Updated Support for Kaspersky 2015, 2016 and 20167 to AV Update check
UPDATE: Automated Take Control debug log collection
UPDATE: Updated Risk Intelligence components
BUGFIX: Fixes issue with Altaro Hyper-V Backup check
BUGFIX: Fixes issue with ShadowProtect SPX
Agent v10.5.1 RC
UPDATE: Site Concentrator enhancements to support proxy environments and Windows Firewall ports
BUGFIX: Correct issue so the Advanced Monitoring Agent doesn’t go overdue after updating the Agent to a new version
BUGFIX: Improvements to asset scan to resolve duplicate software entries and unknown characters issue related to DWORD type
BUGFIX: Ensure the Event Log Check doesn’t fail due to quotation marks or square brackets passed in the message string
BUGFIX: Correct issue with Kaspersky Endpoint Security 10 in AV Check to ensure it’s updating its defs 10.5.0
Agent v10.5.0 RC
UPDATE: New Take Control Host for Windows
UPDATE: Error-free reconnection to Take Control session after device reboot
BUGFIX: Ensure disconnecting a Take Control session does not leave Desktop Wallpaper blank
Agent v10.4.4 RC
UPDATE: Add support for ‘CloudBerry Backup’ to Backup Check
Mac 2.1.0 GA
Agent 2.1.0 includes all the updates since the current production Agent v1.5.3:
Mac Agent 2.1.0 RC
FEATURE: Introducing Mac support in MSP Anywhere-based Take Control, allowing users to take control of Mac workstations
UPDATE: Updated Risk Intelligence components with improvements to error handling and scan scheduling
UPDATE: Introduction of 5 and 15 minute monitoring cycles for 24×7 Checks
BUGFIX: Correctly pass Script Check parameters
Mac Agent 2.0.0 RC
UPDATE: New RC Agent for Apple Macs, introducing real-time architecture support for Apple computers, available for supported OS X and macOS systems: 10.7 ‘Lion’ and above
UPDATE: Faster processing of Check edits and of new Script Check additions
UPDATE: Option to set the Mac Agent to 120 minute monitoring