Please be advised that we will be migrating the inbound mail flow for the MAX MailProtection service from our existing datacenter in Amsterdam (Softlayer) to a new datacenter (Equinix), also in Amsterdam. The purpose of the migration is to improve our operations and grow our capacity to better accommodate our ongoing expansion in the European market. We have already migrated a small number of production domains to the new datacenter, and we are scheduled to migrate all remaining domains that use the existing Amsterdam datacenter, beginning on Monday, July 25, with an expected completion the week of August 1.
During this migration we are not expecting any customer downtime. Please note that the new datacenter uses IP addresses that were already included in our published range of addresses, and our published IP address space will not change.
If you experience any issues during or after this maintenance, please open a ticket with our technical support team.
Thank you for your continued business!