Monthly Archives: June 2016

MAX RM: Scheduled Maintenance to Managed Online Backup, June 2nd – UPDATE

Posted on June 2, 2016 by brianmackie

*Please note the maintenance window has changed, the updated details are below.* We wish to make you aware that our hardware provider Dell is performing emergency maintenance to replace a faulty drive that will result in limited downtime to the Managed Online … Continue reading →

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MAX RM: TeamViewer / Take Control Service Issue – RESOLVED

Posted on June 2, 2016 by brianmackie

Further to the previous post, the outage affecting TeamViewer was resolved yesterday around 10 pm GMT. Full service has been restored and the integrated TeamViewer and Take Control services in MAX Remote Management are working as normal. Thank you for your patience … Continue reading →

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MAX RM: TeamViewer / Take Control Service Issue – UPDATE

Posted on June 1, 2016 by brianmackie

Further to the previous post, TeamViewer has reported that they have fixed the issue and service is now generally restored. However, it may take some time for the update to propagate to all regions. TeamViewer integrations and Take Control are working again for … Continue reading →

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MAX RM Service Release, June 1st

Posted on June 1, 2016 by brianmackie

We’re pleased to announce a set of customer service updates in today’s Dashboard release (v6.21.2). The update is currently rolling out across the territories and will be available to all customers by tomorrow, Thursday June 2nd. Here are the release notes for today’s … Continue reading →

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MAX RM: TeamViewer / Take Control Service Issue

Posted on June 1, 2016 by brianmackie

We’re experiencing a service issue with TeamViewer that is affecting its service and that of Take Control in the MAX RM Dashboard. We’re working with our partner to resolve the issue and will post an update as soon as we … Continue reading →

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