Monthly Archives: April 2016

MAX Backup / IASO 16.4 – April Release Available for Download

The April 2016 release of MAX Backup/ IASO 16.4 was posted to the MAX download and IASO download sites overnight on April 12th/13th and is scheduled to be pushed to the Auto Update Service by April 26th. In addition to architectural and usability improvements this release includes … Continue reading

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MAX RM Release… Real-time Architecture GA update

We’re pleased to announce that the new GA Agent v10.0.3 is now available for download in Germany and the UK. We’ll be releasing the new Agent to the US territory overnight, so that it will be available there too by start … Continue reading

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MAX RM Release… Real-time Architecture GA update

Further to the update last week, we’re pleased to confirm that the new GA Agent (v10.0.3) is now available in all European countries, with the exception of the UK and Germany, which are due to follow tomorrow. The US territory is scheduled to go live … Continue reading

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Coming soon – MAX RM Release… Real-time Architecture is starting to roll out for General Availability

A few weeks ago we announced the availability of a new real-time architecture with MAX Remote Management. Today, we’re excited to share that this functionality is now starting to roll out for general release, with Agent v10.0.3 going GA. The new … Continue reading

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Normal Processing Speed for MAX Mail

10:30am Pacific / 6:30pm — Message processing times have returned to normal, and our monitoring is showing normal operations in all of our datacenters.  Our operations team is continuing to investigate potential root causes.

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Slow Inbound Message Processing

8:45am Pacific / 4:45pm GMT — Our monitoring has detected slower than normal message processing in our California and Amsterdam datacenters.  This may delay some inbound messages, primarily for some North American customers.  Our operations team is investigating now and … Continue reading

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MAX RM Service Release, April 4th

Today’s Dashboard release contains a set of customer service updates, along with an update to the Release Candidate agent. It also includes these enhancements to Active Discovery, based on great customer feedback: Devices with multiple NICs / MACs will now be grouped … Continue reading

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Update on Control Panel

10:30am Pacific / 6:30pm GMT —  The control panel  is now operating at normal levels and has been stable for the last half hour or so.   The operations team is continuing to monitor, and we apologize for any inconvenience.  Mail … Continue reading

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Slow Control Panel for MAX Mail

9:30am Pacific / 5:30pm GMT – Our monitoring has detected slow responsiveness from our control panel.  Our operations team is investigating now; we will publish updates here as more information becomes available.  Mail flow is not impacted.

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